Cloud Backup and Remote Access - The Official IDrive Blog

  • IDrive Top 5 – Reasons You’ve Lost Data

    It’s happened to all of us at some point, that’s why IDrive Online Backup exists. You’re in the groove, putting the final touches on what has got to be the best PowerPoint presentation humanity has ever seen; smooth animations, a catchy jingle, graphs that make sense – even to Dan from Accounting! This is something you’ve been working on for a few weeks, now. You then go to bed, feeling like king or queen of the world.  The next day, something like this happens:

    Natural Disaster

    5.) Natural Disaster – Earthquake! Overnight, there was a minor quake, some things fell over – you’ll have to get a new frame for your Beatles poster. You get to your PC to get the latest news. It just. Won’t Start. You have an external drive, though! You look around, but it’s fallen off the desk and lies broken near a mass of computer cables. You’re still expected to go to work, but your Magna Carta of PowerPoint? Gone forever.

    Malicious Act

    4.) Malicious Act – You get back to your PC, and you see a notification popup telling you that your Anti-Virus of choice had deleted a bunch of files which had become infected with a virus. Dismissing the popup, you go to open the PowerPoint, to bask once more in its glory before heading into work, but it’s disappeared. You remember the popup and go check your AV program. Sure enough, there it is, in quarantine, too sick to restore to your computer.

    Software Corruption

    3.) Software corruption – You wake up and head to work, transferring your PowerPoint to a flash drive before you go. It’s finally time for the big moment, you load up the flash drive, go to open the presentation, and the file is corrupt.

    User Error

    2.) User Error – After putting the finishing touches on your presentation, you accidentally forget to save the changes made. When you go to close the file the next morning, you absentmindedly click “Don’t Save”. You do a double-take and click like mad to reopen the file, sure enough, 2 hours of work are gone, the presentation is in an hour!

    Hardware Failure

    1.) Hardware Failure – Done saving my work, I went to sleep. On waking up, I noticed my PC was off, which is a little strange. Pressing the power button, though, didn’t turn it back on. Everything was connected, and my phone charger is on the same power strip, so I know there’s power. That’s when I noticed the acrid smell of a burnt-out power supply. My PC wasn’t turning on again without a new one.

    True story, folks! This really happened to me, in college, my second to last semester, the day I had a project to turn in. Luckily, my hard drive was safe, and I had a lot of my work – but not all of it – backed up online. Fortunately, my professor understood my pain, and I didn’t get marked down too much for having to turn in the project late. If I didn’t have that cloud backup, though, having to re-do all my work would’ve resulted in a rushed, poor quality job with the grade to match, instead of a high B.

    We cannot stress this point enough! Back. Up. Your. Data. You can sign up today for a free 5GB account. Completely free, no trial period, no obligation; the only thing you’ve got to lose is your data.

    5GB not enough space? Check out our pricing page for more options and start backing up today!

    Questions? Comments? Reply below or drop us a line at!

    Follow us on Facebook, Google+, LinkedIn, and Twitter.

  • IDrive Online Backup – Answering Your Questions

    At IDrive, we work hard to make things as simple as possible. Sometimes, though, we take for granted what we think is simple. We invited our customers to ask us questions they’d like to hear answers to. We got tons of submissions – these are the ones that came up most frequently:


    Q: How do I look up my invoices?

    A: We have actually added this to our FAQs page! Here are the steps:

    First, click on your username in the upper-right corner of the page. Click on the “Billing Information” link in the Account section of the drop down menu. Now, you should be able to see your billing history, as well as being able to view any historical invoice.


    Q: Windows 7 libraries – how does IDrive work with them?

    A: Libraries are a Windows 7 feature that makes it easy to access, categorize, and manage data. That data, however, doesn’t ever actually leave its original location, unless it gets moved, so the file path telling the computer where that data is, doesn’t change.


    IDrive tries to mirror the file path structure of the computer it’s installed on, but we don’t back up the library configuration. As a result, your data will be available, but you’ll have to recreate the library in case of a catastrophic data loss.


    Q: Are there plans to integrate IDrive and IDriveSync?

    A: Currently, there are no plans to integrate the IDrive and IDriveSync services because they’re designed to meet different needs:

    · IDrive is a secure offsite backup meant for disaster recovery. Files are backed up on schedule, and should be accessed in case of data loss, or to restore from an earlier file version in case of some kind of disaster, digital or otherwise.

    · IDriveSync was built specifically to address the need to easily access files quickly from multiple devices. With IDriveSync, your files are automatically downloaded to all linked machines, so you can access them in an instant. Files can also be shared easily through services like Facebook, Twitter, LinkedIn, or private emails. You can use it to access files that’ll be needed in multiple places, without having to remember to email it to yourself or carry around a flash drive.


    Q: My backup occasionally takes a long time to complete! Why does this happen?


    A: This depends on a number of factors, but the biggest ones are:


    • Do you have new data that hasn’t been backed up before? If you have a lot of new data to back up, the full file gets uploaded to our servers. Later backups take much less time than an initial backup because later backups are incremental; after the initial backup, we will only back up the small portions of files that were changed. If no change happened since last time a file was backed up, then we can skip it and move on!

    • How fast is your upload speed? A lot of people have super fast download speed, because downloading is how most people use data. Viewing a website, reading email, viewing some kind of streaming media, playing a game online, all of these are activities where download speed is important. Upload speeds are where most people don’t have as much bandwidth available. Check with your service provider to see how fast an upload speed you’re getting (and remember, the speed they quote you will probably be a “maximum” speed, and not an average.)


    Q: Please explain this contradictory message at the IDrive website:

    “Enter the encryption key to access data. Provide the same encryption key set by you during your first login.”

    And then “Do not share the encryption key to ensure your data security.”

    A: The first message will only appear when logging in to the website, because the data is non-recoverable without your key. You’ll need to enter your private key in order to decrypt, view, and/or restore that data. Entering the key into the site is not “sharing” the key, basically all you’re doing is putting in the correct key to unlock the safe – only YOU should have the key. Sharing the key refers to actually giving out the private key to other people, which would sort of defeat the point of having a private key at all!


    That’s all for this round of Q&A, hope we’ve been able to help! Have a question we didn’t get to, or some general comments? Drop us a line at!


    You can sign up today for a free 5GB account, or check out our pricing page if you need more space. Start backing up today!


    Follow us on Facebook, Google+, LinkedIn, and Twitter.

  • IDrive now supports OAuth

    We’re very happy to announce that now we support OAuth, a popular open protocol for API authentication. OAuth provides a much simpler experience for users when connecting to third-party apps.


    The biggest benefit of using OAuth is that it provides added security to users, and developers don’t have to maintain/store user credentials. While using third-party apps, OAuth allows access without exposing user credentials. It gives the user control over who is accessing their data, and when. Just a few simple clicks and your account is securely connected to another service.

    OAuth is nowhere near simple, but once you understand the dance of tokens and secrets it’s fairly easy to work with. You can find more information about OAuth at IDrive OAuth documentation. If you experience any problem or have questions,  send them to

    P.S Build your own cloud-based applications with a set of simple Command line utility APIs, REST APIs and Library.

  • Eye-Drive – Online Backup for Google Glass

    Google Glass is a revolutionary product from Google. It is probably one of the first products in the ‘Wearable computers’ category that has captured the imagination of the world.

    IDrive has the tradition of being the first in many fields. For example, we were the first to offer online backup and restore for iPhone contacts with an App called ‘IDrive Lite‘. Following the tradition of innovation in online backup for new devices, we are proud to announce our new product Eye-Drive.


    It sports some basic online backup functionality, such as backing up of your videos and pictures that are being recorded real time. It will be smart enough to not to use the bandwidth while the appliance is using internet.  It will compress and send only the modified bits if it happens to be a repeat video or picture of the same subject optimizing the transfer time and speed. It will also backup your searches and queries.


    But here are some really interesting features that you need to take a look at.

    ‘Timeline’ backup and restore. Once your data is backed up, you will be able recall your last meeting or your day or event in full resolution and play it back any time!

    It will also provide filters to change the subject characteristics just for fun. Say you want to change the color of the dress on the subject.

    The best feature, however, is the optional private key encryption. If you chose this, the backed up data is accessible only by you and no one else. Even the US Govt will not be able to see the data. Consider this vs syncing that data to google drive where the data is stored in the clear for advertisements and for whatever reasons.

    You would be able backup multiple google glasses, for your entire family or for your small business into one eye-IDrive account. No per Glass license fees, unlike some competitors!

    Also we never delete your data unless you decide to. We are a true archiving service. Some competitors delete your data after 30 days.

    Pricing will be announced at launch time which will coincide with general availability of Google Glass; with storage prices dropping every day, we want to provide the best value to our customers.

    NOTE: As this backs up to the cloud, actual clouds must be present. Eye-Drive will not work in cloudless conditions!

  • Top 5 Reasons to Add Online Backup to your Routine

    Fun Fact: World Backup Day is March 31st. Chances are, you – or someone you know – has had the unfortunate experience of losing important data. Every day someone’s hard drive bites the dust (somehow, this happens more often to college students right around finals. Weird right?). Save yourself the headache with IDrive Online Backup. Not convinced? Here’re our Top 5 reasons to include Online Backup in your routine:


    5. Hardware Failure – Almost everyone has experienced this. One day, you’re working on your computer with no problems. You’re slinging emails like a boss. You’re editing photos better than those photoshopping hacks over at Vogue. You’re kicking digital online ass. Then boom. Your hard drive gives up the ghost and takes all your data down with it. Computers break. Backing your stuff up to the cloud ensures that when something goes wrong, you’re not screwed.

    4. Murphy’s Law – Accidents happen all the time. You have no control over random disasters like spilled coffee on a laptop, or the apocalypse. Trust us. It’ll be much easier to restart your life after the end of the world from a cloud backup.

    3. Automatic – The best part about backing up with IDrive is that you can be lazy about it. Schedule your back-ups and let IDrive do the work. You can even have it send you notifications when a back-up runs! That’s peace of mind for a minimal amount of effort.

    2. Secure – Privacy is a huge concern in the digital age. IDrive stores your files using top-of-the-line, 256-bit AES encryption. That means you don’t have to worry about hackers brute forcing their way to your data. It also means that you’re the only one who can see what files you’re storing.

    1. Data is Valuable – Your data is the most valuable part of your computer. Parts can be replaced, but those incriminating self shots, extensive library of polska albums and embarrassing high school poems are what make it yours. It’s not easy to replace that stuff. Back it up.

    You can sign up today for a free 5 GB account, or check out our pricing page if you need more space. Start today! Questions? Comments? Reply below or drop us a line at!

    Follow us on Facebook, Google+, LinkedIn, and Twitter.

  • IDrive at RSA Conference 2013

    IDrive is excited to announce participation in the most comprehensive forum on information security – the annual RSA Conference at San Francisco, from February 25th to Mar 1st. Come visit us at booth 359 at Moscone center!


    We will be announcing new features for our products and will also be running promotions where you can sign up for FREE 25GB accounts at our booth.

    It will be a perfect opportunity for you to come and check out if our online services are a viable option for your data storage and sync needs. If you still haven’t tested IDrive’s redesigned interface, we would be happy to demo it for you or help you with any other questions you might have about our products.

    If you’re not going to be at the event, you can still receive the latest updates from the event on our twitter page, @IDriveBackup.

  • Meet the all new IDrive

    With all new redesigned IDrive, you can experience high-performance and simplicity at once.


    We are excited to introduce the fully redesigned IDrive. It now has a fresh and modern look, with key features highlighted to make it easier than ever to protect, access, and share your data. IDrive carries a consistent design theme across web, desktop and mobile apps to ensure enhanced user experience.


    IDrive is now written in HTML5; designed for effective and intuitive navigation. Deep footers and sidebars on pages provide shortcuts to related content, product resources and datasheets!

    The web client functions were significantly improved, through restructuring the information architecture and tagging throughout the site.

    You can see it for yourself at and get started with our 5 GB free account. Don’t miss on the opportunity to refer friends and get free storage space.

    We hope you enjoy using IDrive as much as we enjoyed creating it!

  • IDrive to Participate in Macworld 2013

    IDrive is thrilled to announce participation in Macworld expo and conference. If you are in San Francisco this January 31st to February 2nd, come meet us at Moscone Center – West Hall Booth 211.


    We will be featuring our products and apps just out from the assembly line. This would be a perfect event to tell us about how you’ve been using IDrive or improve our services. If you have any questions, we will be happy to help you.

    If you’re not going to be at the event, you can still check out the latest updates from the event on our twitter, @IDriveBackup.

    Come see if IDrive is an option for your needs. Or simply drop by and say hello!

  • A ‘Sign’ of the Times

    Late last week, we got a special delivery here to the IDrive offices. We decided it was time for us to be a little more high-profile, and what better way to do that, than to get a new sign?


    Today’s blog is brought to you by the letter “e”

    Our intrepid installers brought a hefty lift to make sure they could safely attach the sign to our headquarters, and were quickly up in the air to apply the new sign. Check out the full gallery below!

  • Olympic Season reminds you to back that data up!

    Olympic season is here! The world is keeping its eye on London, where the 2012 Olympics open this Friday. There are other people, however, keeping their eyes on you and your digital devices. According to Venafi, a provider of IT security, an estimated 67,000 phones will be lost or stolen with at least a third of those being smartphones. The amount of data loss with this estimate is a staggering 214 terabytes! This figure isn’t including potential loss or theft of laptops or tablet devices.

    According to Gregory Webb, Venafi’s VP of Marketing, “There’s been an explosion of corporate data available to users from their mobile devices. This is a real danger and one that is often overlooked[.] People don’t consider or take action to protect the vast volumes of information they carry and have internet access to. With the ever-shrinking boundaries between work devices and work-enabled personal devices, lost or stolen smartphones and other mobile devices that fall into the wrong hands place companies and business data at tremendous risk.”

    Now is the best time to start thinking about your critical data and what you can do to safeguard it. At IDrive, we pride ourselves on our secure universal backup services. Backup all of your PCs, Macs, Android, and iOS devices all into one account, so you never end up without critical data in the unthinkable happens.

    IDrive (Online Backup) is available as a free download in the Apple App Store and in the Android Market. Using our app, you can back up contacts, photos, and videos directly from your iOS or Android device! Since data is stored in the cloud, it can be restored later with ease.

    Those interested can create a free IDrive account and store their first 5 GB at no charge.  IDrive Online Backup is available on Windows, Mac OS X, iOS, and Android.

    Questions? Comments? Send them to You can also join us on Facebook, Twitter, Google+ and LinkedIn.


    LA Times