If you’re an IT Technician who provides technical assistance to your customers, you know how difficult it can be to have to travel to each location separately to perform your duties. Likewise, if you’re an organization who needs to receive technical support somewhat regularly, it can be frustrating to have to wait for your IT person to get there to help.
This can all be avoided now thanks to today’s technology, which now allows IT Technicians to remotely access your troubled devices and solve the issues from anywhere.
If you’re on the hunt for a remote support solution that fits your needs, Tech Times did a roundup of their Top 5 Best Remote Support Software solutions, with RemotePC coming out on top.
Tech Times notes that RemotePC allows users to access their computers from the web, desktop application, or mobile applications for iOS or Android, which means they have access from absolutely anywhere at any time.
RemotePC also offers several options for communication between you and your client so you can work together in real-time. These options include voice chat, online messaging, as well as a whiteboard option.
Tech Times also appreciates that RemotePC has options for home or business use as it’s highly secure, scalable, and affordable.
Thanks to Tech Times for the review!