Cloud Backup and Remote Access - The Official IDrive Blog

  • FREE service with IDrive Express… Take a trip and avoid any stress!


    FREE trips? That’s absolutely right!

    But, don’t start packing your bags. You don’t have to go anywhere. It’s your data that’s doing the traveling.

    We introduced the IDrive Express service to our Pro Personal users, knowing that it would greatly ease the process of transferring large amounts of data. To our delight, the response has been phenomenal. IDrive users are hopping on board at every IDrive Express stop to enjoy fast, secure, and stress-free data upload and recovery.

    To show our appreciation for your dedication, IDrive is now offering the IDrive Express service (data backup or recovery) for FREE!

    Previously, just a free perk for business accounts, IDrive Express is now available (free of charge once every year) for Pro Personal users as well. Pro Business users enjoy up to 3 FREE services per year. Subsequent service requests beyond the account allotment will be subject to a fee of $59.95.

    This service includes free return shipping and is only available in the USA.

    What are you waiting for? Book your FREE trip, now! Ensure that your data travels happily and arrives safely via the IDrive Express.

  • The IDrive Express is Now Making Personal Stops!


    You may have heard the rumor train passing by, sounding the arrival of the IDrive Express:

    a physical storage shipment service available for faster backup and simple retrieval of data, up to 1TB.

    It’s making personal stops, right at your front door.

    What does that mean for you?

    No more waiting! No one likes standing in line at the grocery store, sitting in traffic, or waiting while that website page takes forever to load. And remember dial up service? That was painfully slow!

    Now, everything is fast: Express services, One Touch apps, drive through windows, and high speed internet.

    Until… you try to upload that large folder of files and are reminded just how slow the process can be. At IDrive, we understand that it’s frustrating to sit and wait while a backup runs. So, we found a solution: The IDrive Express.

    What is IDrive Express?

    IDrive Express is an enhanced service that uses a temporary storage device to upload large amounts of data directly to the cloud.

    Who can use the IDrive Express service?

    Anyone. It was originally created for businesses to provide a quick backup service for mass amounts of data. But, we realized, some of our users with Pro Personal accounts have huge amounts of data to backup, as well. So, we’re making the IDrive Express service available to everyone.

    Why would I need the IDrive Express?

    When you run a backup on your computer, it uses up internet bandwidth. The more data you attempt to backup, the more it clogs your bandwidth and the longer it takes, slowing the internet as well. If you have an extensive amount of data, you could be sitting around waiting for your backup to complete successfully for hours or days. Who has time (or patience) for that?

    So, why not upload it directly to the server? That’s what IDrive Express is for.

    How does it work?

    1) All you have to do is fill out the form and IDrive will ship the temporary storage drive directly to your home.

    2) Once you receive the drive, connect it to your computer (via the USB cord). Then use the backup software application that comes pre-installed on the drive. This avoids any internet use and cuts down on upload time.

    3) When all of your files have been added to the drive, simply mail it back to IDrive.

    4) Once we get the drive, we will upload your data directly to our servers. At that point, it will be available in your account and you can commence with incremental backups.

    Is it secure?

    Yes. IDrive Express is a completely secure service. All of your data is encrypted (using 256-bit AES encryption) during the backup process. You are also given the option for private key encryption which, if selected, ensures that no one will be able to access your data from the drive, not even the IDrive staff. Your data is uploaded to our servers with the private key encryption and remains secure and inaccessible throughout the entire transit process.

    What about restoring my data?

    The IDrive Express service can also be used for restoring your data. Just fill out the form and IDrive will ship your data to you one of our temporary drives. Once you receive it, you can restore your data to any computer by connecting the USB cable.

    How much does it cost?

    Pro Personal account users can take advantage of the IDrive Express service for $59.95. (This also includes the cost of return shipping.) This price applies to both data backup and retrieval. Pro Business account users can utilize this service (backup or retrieval) once a year for FREE, any services after that will be $59.95.

    Need to backup a lot of data quickly?

    Fill out the form and take a ride on the IDrive Express for guaranteed success!

  • Mobile device backup…in just one touch


    In this rapid, technology driven world it can be difficult to keep up with all the innovations and stay up-to-date with every new version or release. But, every now and then, something new comes along that you just can’t afford to miss. IDrive has put its best foot forward to give you an amazing Mobile experience.

    The new One Touch backup and restore app makes it so easy, with just a single touch, to store all of your mobile data in our cloud.

    Life has become so simple. Technology puts everything at our fingertips. Want pizza? Dial the number or just place your order online. Reheat your food by pressing a button on the microwave. Want to backup the data on your mobile devices? That’s easy too, just one touch and it’s done.

    IDrive has made it as easy as it can possibly get for you to quickly and securely backup and restore your data. It just takes a moment to tap the backup or the access and restore button. All your photos, videos, contacts, and calendar events are backed up without interrupting your phone use. (For Android, backup is also available for call logs, apps, SD cards, and SMS.)

    Explore the home screen

    The home screen has four quick access tabs. Backup stores your important data onto the cloud, while Access and Restore allows you to access your account data and restore it, if necessary. You can also share, copy, move, and delete data using this tab. Shortcuts makes it easier for you to access important files and folders quickly. View account info, change passwords, logout, and even upgrade your account with the Settings tab.

    There’s more!

    The Auto camera upload option, when turned on, uploads all the photos and videos existing in your phone and continues to automatically upload new photos or videos as and when you capture the moments.


    Selective backup allows you to choose which files you want to backup. Uncheck any folders you don’t need to backup. (As a default setting, all the folders are selected for backup.) You can also choose specific photos and videos for backup.


    Access and Restore lets you access data backed up from other devices as well as restore it. So now, you can restore the data backed up from your desktop onto your mobile device, and vice versa.


    IDrive is especially excited about the release of One Touch because of its cross-platform and cross-device capabilities. These new features make IDrive the only provider that allows you to backup your contacts and photos on your iPhone and restore them to your Android tablet and vice versa. You never have to worry about platform compatibility again!

    It’s so easy, right?  Check it out by downloading the app today!

    With IDrive’s new One Touch, backups are quick as a snap.

    We’re all in a rush, but everyone has time for one little tap.

  • Summer fun has begun! Don’t let that result in a backup malfunction!


    It’s summertime! And we all know what that means…BBQs! Pool parties! 4th of July fireworks and so many other great photo and video opportunities! These are also prime scenarios when iPads slip into the pool, laptops are left behind in the airport, and phones jump into the punch bowl.

    These types of accidents are bound to happen sooner or later. That is why you need to be prepared with a reliable backup system, to protect all your important data and valuable files. It would be tragic to lose that picture of uncle Marty’s belly flopping into the pool.

    That’s what IDrive Backup is for!

    We encourage running backups regularly (as part of your daily routine, like brushing your teeth) to avoid data loss (and plaque buildup). We know summertime and vacations can usher the way to that lax attitude, which is great for your sanity. You need a break and deserve some time to relax and rejuvenate. However, it’s not as great for the errands you don’t feel like running and the data backups you decide can go undone for another day.

    Yes, we know we’re starting to sound like your mother. We’ve told you time and again to backup those files, young man! If you don’t run a successful backup on your computer right now, Missy, no dessert for a week!

    Nevertheless, it bears repeating because accidents are just waiting to happen during these lackadaisical and less structured times, especially when devices can be under more duress in the heat. Now, if only there was some way to protect my data rather than staying home from the baseball game, to run my backup… Well, of course there is:

    Just make sure your scheduled backups are set and running properly!

    That’s all? Yep.

    We know most of our users probably already use scheduled backups, but it’s never a bad idea to check that your settings are correct and backups are completed successfully.

    If you don’t know what ‘scheduling a backup’ means, visit the IDrive FAQ pages: ‘How do I schedule a backup?’ and ‘How do I manage my scheduled backup jobs?’, for assistance.

    Making sure your scheduled backups are up and running successfully will prevent you from having to worry about doing it manually. It will also help you relax and have some fun, knowing your data is safe, sound, and securely backed up.

    Here at IDrive, we value play as much as we value hard work. We want to guarantee that your playtime isn’t ruined by data loss and frustration. So, double check your backups, put some sunscreen on, and go chase that ice cream truck before it gets too far down the block!

  • All Aboard the IDrive Express!

    Presenting the new IDrive Portable… Next Stop: Success!


    Why would you choose to sit in traffic if you could hop in the express lane?

    You wouldn’t. You would speed past all the unmoving vehicles around you because no one enjoys wasting time or waiting in unnecessary lines. We all want fast, but reliable.

    That’s why we created the IDrive Portable, a 1 TB USB hard drive designed for fast, easy and secure backup or restore. It comes with built-in IDrive Portable software that makes backing up and restoring data, to or from any computer directly to the portable device, simple and painless.

    We’re bringing the security and convenience of the cloud down to the ground and right into your hand.

    • The lightweight, sleek blue drive fits perfectly in your palm, pocket, or purse for convenient transport.

    • Data is backed up to the portable drive without using up any internet bandwidth to ensure quick data transfer.

    • Data can easily be restored or uploaded back onto your computer or to any local computer by simply connecting the drive via its USB cable.

    • All data is safely stored in the portable device and encrypted using 256-bit AES encryption (with the option to choose a private key for additional security).

    If you’re a business owner, you know the value of speed and accuracy. You can’t sit around while the competitors zoom past.

    At IDrive, we understand the importance of timeliness, accuracy, and security. That is why we created the IDrive Express for businesses. You may recognize this service (formerly known as “Rapid Serve”). In honor of the new and improved IDrive Portable, we’ve rebranded this service.

    IDrive Express is a secure portable backup system designed to make large data transfers faster for your business. Data loss is devastating and it is vital that your company has a backup plan. Unfortunately, backing up the mass amounts of data from your business’ network to the cloud can take days… maybe even weeks, depending on the size of your business. The amount of data being transferred clogs up the bandwidth, creating a scenario similar to the dreaded traffic-packed, congested highway.

    IDrive Express avoids all the traffic with these easy steps:

    • We simply send you one of our IDrive Portable drives so you can transfer all of your data (up to 1 TB), without using any bandwidth.

    • After your data is safely stored and encrypted on the hard drive (with the option for a private key), you ship it back to us and we upload it to our servers.

      *It’s kind of fun to think of it as teleporting. You ship it off and, magically, it gets to the cloud! Is that just me? Moving on…

    • From that point on, you can access your files from your IDrive account and run incremental backups to update your data.

    IDrive Express avoids the tedium of that initial lengthy backup. It’s also a FREE service for all IDrive business users.

    IDrive Express also offers the option for data retrieval. At your request, your data is shipped via the IDrive Portable hard drive and is ready to be restored or uploaded to any computer by simply connecting the USB cable.

    It’s easy. It’s safe. It’s fast.

    Don’t settle for less. Hop on the IDrive Express.

  • Sub-accounts are here!

    No business can benefit from a one-size-fit-all backup solution. Businesses have a variety of backup needs, which keep changing with time. Realizing this, IDrive brings in the new Sub-accounts concept, wherein you can allocate space from your storage to departments and associates for establishing a secure backup plan; all this with a single administrative control!

    All billing transactions are confined to your IDrive account, alone.


    Introducing sub-accounts

    Sub-accounts are regular IDrive accounts, created with your IDrive storage space. The sub-accounts exist within your account space, but do not have access to one another’s data, and you can backup any number of devices, securely with 256-bit AES encryption.

    Single administrative control

    You can do a number of administrative activities via a single dashboard.

    Create any number of sub-accounts using your IDrive account. Allocate space to every sub-account as required. Subsequently, you can keep varying their quota size as and when needed.

    Monitor the summarized status of sub-account’s scheduled backups using the ‘Desktop Backup Report’.

    Activities of the sub-accounts shall remain under your vigilance via ‘Events’. You can view a detailed report of their web-based activities like their login/logout timings, information on all file operations, profile updates, etc.


    If the sub-accounts exceed the allotted quota space, the backups of the sub-account will still continue as normal. If the comprehensive space of the sub-accounts and your main account exceeds your IDrive quota limit, then the nominal overuse charges shall apply to your account.

    Sign up for an IDrive Pro Business account to avail this service and much more.

    Remember, a ‘smart backup’ in time saves nine!

  • IDrive and IDriveSync – Privacy and You

    In the wake of revelations of the top-secret program PRISM, as reported late Thursday by some of the largest news organizations, it appears several major online companies may be releasing data to government agencies – without their users’ consent. We at IDrive and IDriveSync, however, are as secure and private as ever. With our 256-bit encryption along with the additional Private Key encryption, nobody, not even the government, can see your data.


    “When users select our private key option, they prevent anyone – even us – from accessing their data.” explains our CEO, Raghu Kulkarni, “This private key is not stored anywhere on our end, so no one – not us, not even the government, can access the files. Even if the government could access our customers’ data, it would be completely unreadable.” This places IDriveSync apart from competing products, “Other online storage providers . . . do not offer this level of privacy and security, offering only a default method which could be accessed by the provider.” So even if it isn’t standard for their employees to see the data, those providers have access to the customers’ key.

    Business Development Associate Shane Bingham says it best, “We take customer privacy very seriously, and want to encourage everyone to make informed choices about how their data is secured. At a time when other storage providers’ commitment to their users are being questioned, this offer is our way of saying ‘we understand,’ our customers come before anything else.”

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  • Top 5 – Reasons your SMB needs IDrive Online Backup


    Every year, your business adds more and more data; this includes things like financial documents and customer data. At IDrive, we know that invaluable data like this needs to be protected from loss. In addition to the original or hard copy of your data, you should also keep a backup. The perfect solution is this: keep copies of your critical data in cloud storage, online. Here are the Top 5 reasons that IDrive Online Backup is the best choice for your small business.

    5.) Compliance

    Some businesses need to meet industry compliance, or to keep historical records for a period of time. IDrive is definitely the way to go. Unlike other companies, IDrive is an archival service; we never delete your data once it’s uploaded – it has to be deleted manually. We don’t delete files after they haven’t been updated for some arbitrary period of time.

    4.) Data Availability

    If the worst happens and you lose the original data, you need to get back up and running right away. With IDrive, you can install the software on another device, restore your most critical information, and be back up and running as fast as you can download. For business customers, we even offer a fast restore service; we’ll ship you a physical drive of your data, at no cost to you.

    3.) Remote Manage

    What happens if you’re out of the office and need to make sure that certain files are backing up, and to start backing them up if they aren’t? IDrive offers a powerful remote management feature that allows business customers to do just that. Peace of mind that your critical files are safe in the cloud, that’s what you get.

    2.) Security

    Files transferred to IDrive’s world-class data centers are encrypted before ever leaving your device. We use industry-standard 256-bit AES encryption to do so. Additionally, every customer has the ability to create a private encryption key – some customers are required to do so to meet compliancy/legal requirements. If you set this optional security feature, then nobody – not even us – will be able to decrypt your data without that key.

    1.) Cost Effective

    Our software and hardware infrastructure has been custom designed from the ground up to be the best cloud backup solution on the market. We wrote the software ourselves, and all of our hardware is self-owned rather than reselling another company’s infrastructure. As a result, we pass these savings on to our customers, offering the best value for minimal investment.

    We cannot stress this point enough – back your data up! You can sign up today for a free 5GB account. Completely free, no trial period, no obligation; the only thing you’ve got to lose is your data. 5GB not enough space? Check out our pricing page for more options and start backing up today!

    Questions? Comments? Reply below or drop us a line at!

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  • The All new IDrive Portable!


    Introducing the new IDrive Portable drive – a USB 3.0 external hard drive with 1 TB capacity. Every drive comes pre-loaded with the powerful new IDrive Portable software, which can be used for encrypted local backups, optionally with a private encryption key.


    Rapid Serve with IDrive Portable

    With the combination of the IDrive Portable hardware and software, IDrive Business users can now backup 1 TB of data to the cloud via physical storage shipment. This FREE service enables you to backup or restore up to 1 TB of data, often in a week or less, without clogging your bandwidth.  If you were to perform this backup entirely over the web, it could take weeks and drastically slow your internet in the process. Utilizing the Rapid Serve option makes it easy to get your data backed up quickly and efficiently. The best part is, data stored on the IDrive Portable is always encrypted, optionally with your private key, so you can rest assured the data will be safe while in transit!

    Once the data is done uploading to your IDrive Online Backup account, you can continue incremental backups through the online backup software.

    Rapid Serve is a FREE service for IDrive Business users, it is currently available to U.S. Residents only. If you would like to purchase an IDrive Portable drive, it costs only $99.95.

  • IDrive Feature Spotlight – Remote Manage

    With the newly updated web interface and software, IDrive Online Backup is one of the simplest cloud backup tools out there. Just because it’s simple doesn’t mean it isn’t also powerful! This week, we’d like to highlight one of our more powerful features, Remote Manage.


    What is Remote Manage? It’s a tool that allows you to add or remove items from your backup set, alter your schedule; you can even delete data that you’ve backed up to IDrive. What’s the best part of all this? This tool is available from the web, meaning that you’re able to manage your entire account completely online, without having to go to each individual device! Please note, however, that the device you’d like to manage must be turned on and must have an active Internet connection.


    If you have computers in multiple locations, then this is a super important feature! All you have to do is log in to your IDrive account from the website, then you can click on Remote Manage in the list on the left-hand side. From there, you just need to select which device you’d like to change the settings for. Managing your IDrive account has never been easier!


    Not an IDrive subscriber yet? Sign up today for a free 5GB account, and if that’s not enough space for you, check out our pricing page for more options and start backing up today.

    Questions? Comments? Drop us a line at!

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