About the Author

107 Posts By Matthew Harvey

  • TechRadar gives RemotePC 4 Stars

    As TechRadar points out in their recent RemotePC review, managing a large number of computers can often be a complicated task. It’s impossible to be in multiple places at once, so a remote access service such as RemotePC may be the only viable solution.

    There are a few different factors in play when it comes to deciding on which remote access solution best fits your team’s needs, and in this review by TechRadar, you can see how RemotePC stacks up.

    Security

    The main concern for TechRadar when it comes to Remote Access is how secure can this service be, and how can you be protected from remote hackers?

    With RemotePC, your account is obviously password protected. Furthermore, we use TLS v 1.2/AES-256 encryption when transferring data between the local and remote computer. On top of that, each computer being accessed needs a user defined key. So it’s fair to say that RemotePC holds up strongly when it comes to securing your remote sessions.

    Utilities

    RemotePC allows users to control their remote computers as if they’re directly in front of it, giving you the ability to transfer files, open programs, write documents, control settings, and more.

    Users can also chat with an associate if the remote user is present, making communication over remote sessions easy and convenient. The WhiteBoard feature essentially allows users to treat the screen as a drawing pad so you can point out exactly where issues might be. You can also save these remote sessions as recording for future use.

    Other ways to Access

    If you’re somebody who is always on the move, RemotePC gives you the ability to control a computer using either a phone or tablet running iOS or Android. While it may take some time to get used to, having this option is very helpful for somebody who isn’t always in the office.

    Making it even more convenient, you can always access a remote machine directly via RemotePC’s website as long as the software is installed on that computer.

    Final Verdict

    “This is a great service with a good number of features and a versatile means of accessing computers remotely. If you’re part of a team that need to help a large number of users, it may well be worth giving RemotePC a serious look.”

    Thank you TechRadar!

  • RemotePC named one of eWeek’s Top Remote Access Software Vendors

    When it comes to selecting a remote access solution for your enterprise, it’s important to study exactly which features you and your team will be utilizing, seeing as there are many different packages and services to choose from. There are plenty of remote access services out there, all with varying features and pricing, so which solution you pick will depend on your specific needs.

    According to eWeek’s roundup of the Top Remote Access Software Vendors, RemotePC is one of the top solutions on the market. One of the main factors is that users can access computers through the web from anywhere, meaning that only the computer being accessed needs to have software installed on it.

    Other key features according to eWeek are:

    • Always-On Remote Access: Users can configure a computer for remote access in order to take complete control of the PC over the Internet anytime.
    • One-Time Instant Access: Enables associates to access your computer one time by sharing a unique Access ID and Key.
    • Access via Web: Connects to your remote computers from right within your browser, without any software installation.
    • Platform Independent: Accesses your remote computer from a PC/Mac–even from iPhone/iPad or Android devices.
    • Secure: Remote Access is secure with TLS v 1.2 / AES-256 encryption; Personal Key acts as a secondary password to access each machine.
    • Scalable: Add remote computers to your plan, based on your needs; no additional hardware or software required.
    • File Transfer: Effortlessly transfer files and folders, even from mapped drives, between your computers.
    • Chat: Send and receive chat messages between your computers.
    • Remote Printing: Print documents and images that are on your remote computers from wherever you are.

    With a nearly perfect score of 4.7/5, it’s clear that RemotePC is now among the leaders when it comes to remote access for your enterprise. Sign up today to get started.

  • Meet Compliance Mandates with RemotePC

    Here at RemotePC, security and safety is our highest priority.

    Many businesses are mandated by the agencies governing their industry to adhere to strict guidelines regulating the handling and processing of sensitive and personal data.

    In order to ensure regulatory compliance with these guidelines, RemotePC incorporates robust measures for protecting the integrity, confidentiality, and availability of electronic information.

    RemotePC complies with industry standards and regulations including:

    • HIPAA
    • GDPR
    • PCI
    • SOC1 Type1 / SSAE-16

    Our remote access and remote support offerings assist businesses to fulfill data security related technical safeguards, which helps meet compliance regulations. We address the data security and privacy concerns by employing the following measures:

    • Remote sessions are secured end-to-end with industry standard AES 256-bit/TLS v1.2 encryption.
    • Detailed logs trails are maintained for each remote session and device connection.
    • Regular cloud monitoring helps keep a tab on suspicious activities and attacks like DoS.
    • Privacy during remote sessions is ensured with the ability to display a blank screen at the remote end. Unwanted access can be prevented by blocking keyboard and mouse interactions from the remote computer, or locking the remote computer during or after the remote session.

    To go along with this, RemotePC offers extra security options to ensure that users have secure end-to-end remote access. These options include a personal key which is user defined for each computer, two-step verification when logging in, and recognizing trusted devices.

    Sign up for a RemotePC account to give your business secure remote access while ensuring compliance with the strictest industry regulations.

  • It’s National Small Business Week! Is your Data Protected?

    Each year since 1963, National Small Business Week recognizes and honors the critical contributions made by America’s hard-working entrepreneurs and small business owners. Over half of Americans either own or work for a small business, accounting for 2 out of 3 new jobs every year, so it’s important that we continue to support SMBs as they remain the backbone of America’s economy.

    If you’re a small business owner, it’s important to take every precaution to make sure the continuity of your business is maintained at all times. A huge part of this is the integrity of your data. One of the biggest threats to your business is data loss, which could be caused by anything from natural disasters or a crashed hard drive, to deliberate cyber theft, and these can all have catastrophic consequences if you’re not prepared.

    Combining the costs to recover with the money lost during downtime, it’s no wonder that the majority of small businesses who face a data loss crisis end up going out of business. However, with a reliable cloud backup solution such as IDrive Online Backup, you can be sure that you will be able to recover without breaking the bank.

    With an IDrive Business plan you can:

    • Backup all your devices including desktops, laptops, mobile devices, and servers into a single account
    • Remotely manage your backups via a secure web console from anywhere
    • Create multiple sub-accounts using your storage space and monitor backups from a single administrator console
    • Stay compliant with legal and federal regulations within the medical, accounting, financial and legal professions

    Data loss happens all the time to small businesses and it can be devastating. Check out IDrive today to ensure you can recover from the worst data disasters, and give yourself peace of mind that your business is protected in the face of all threats.

  • CreativeBloq names IDrive as the best cloud storage solution for reliability

    No matter what business you’re in, it’s becoming increasingly important to be sure that you have a reliable cloud backup solution in place. This is especially true when it comes to creatives, where your entire body of work might exist on your electronic devices such as laptops, desktops, or tablets.

    Backing up your work is critical so you can recover in case your hard drive crashes, something is deleted by mistake, or a natural disaster occurs, and a good backup service such as IDrive will give you peace of mind knowing that your data will always be accessible.

    Whether you’re backing up photos, videos, graphic designs, written pieces, or other creative work, IDrive offers plenty of features that will make protecting your work smooth and seamless, which is why CreativeBloq recognized us as the best cloud storage for reliability on the market.

    Let’s take a look at some reasons why CreativeBloq chose IDrive over all the other great services out there:

    • Fast and Easy- easy to set up with a simple interface and fast upload speeds compared to other services
    • Strong security- data is encrypted with 256-bit AES encryption on transfer and storage.
    • IDrive Express – speed up backup and restore of data via shipment of physical hard drive
    • IDrive People – Mobile app uses facial recognition to identify faces from your backed up photos and uses each faceprint to group your photos.

    As with any software or product, it’s important to do your research to identify a solution that truly fits all of your needs. According to CreativeBloq, IDrive Online Backup is the ideal service for people who want a safe, secure, and reliable way to protect their precious work from any type of disaster.

  • IDrive wins PC Magazine Editor’s Choice for the 5th year in a row

    Each year, PC Magazine does a roundup of the top backup solutions on the market. With so many great services to choose from for 2019, it’s important to consider many different variables when selecting the right backup solution for you, including pricing, advanced backup features, performance, and ease of use.

    IDrive once again hit high marks on all these categories, earning PC Mag’s Editor’s Choice Award for best online backup service.

    Let’s take a look at some reasons why PC Mag continues to choose IDrive:

      • Pricing plans/Unlimited device backup — unique to IDrive, none of the plan sizes limit the number of devices you can backup into a single account. Along with 2TB of space for $69.50 for an IDrive Personal Plan, this puts IDrive among the most cost-effective solution on the market
      • Security and Privacy — Uses 256-bit AES to encrypt data locally, by using either a key that IDrive sets or a private key created by the user. Also supports email-based two-factor authentication for accessing its web and mobile apps
      • Backing options — Continuous Data Protection, scheduling, archive cleanup, and IDrive Express combine to make sure backups are operating seamlessly and effectively
      • Restoring — flexible restore tab allows for a wide range of options including Snapshots, which lets users view a historical view of their data and lets you select a point-in-time to restore
      • Dashboard — offers impressive features for controlling backups for different devices remotely and setting universal preferences. You can also set preferences for scheduling and the Continuous Data Protection option for all your account devices at once.
      • Mobile Applications — Powerful apps for iOS and Android, capable of performing most of the same tasks as the desktop and web clients
    • Backup Speed — PC Mag tested all backup software to determine how long it takes to upload three different 1GB file sets. IDrive performed the best out of all services tested.

    The final verdict from PC Mag:

    “IDrive does just about everything you need an online backup service to do—and more. Top features include disk image backups, folder syncing, file sharing, and File Explorer integration. IDrive is also priced competitively and performed best in our speed tests. Our only real problem with IDrive is that it doesn’t offer a true, continuous backup option. For all this capability and value, IDrive is an Editors’ Choice in the online backup service category.”

  • Introducing IDrive Thin Client

    As an IT admin, chances are you prefer to have complete control of your organization’s backups from a single location so you can be sure that all critical data is being protected.

    IDrive now allows administrators to deploy the IDrive Thin Client application to perform backups and restores, manage settings, and more for all their connected computers via a centralized dashboard.

    This gives you the ability to monitor the status of their backups through the web interface, all with minimal configuration on the user’s PC or Mac.

    IDrive Thin Client is managed via the Dashboard, which is IDrive’s centralized web console that serves as a single-point of remote management for your computers. Once Thin Client is set up on each device, you can perform the following functions:

    • Perform immediate backups or schedule backup jobs, restore data and more
    • Modify your backup sets or settings and push the changes across all devices
    • Remotely upgrade to the latest version of IDrive on any computer
    • Create policies with required settings and propagate them
    • Monitor and keep track of the status of your backup activities
  • IDrive wins ITProPortal’s Best Cloud Backup of 2019

    When it comes to choosing a cloud backup service that suits your needs, whether you’re a consumer or a business, it’s important to select a solution that will provide you with the optimal amount of storage and bandwidth, as well as keep your data safe and secure.

    ITProPortal created a list of what they deem to be the best cloud providers for consumers and businesses, and we’re proud to be named at the top of that list for 2019.

    So out of all the great backup companies out there, what made IDrive stand out?

    According to the review, one of the biggest advantages IDrive has over other services is that it backs up network drives as well, meaning everything from mobile devices to servers are covered. Also, the ability to share files with associates via Facebook, Twitter, or email makes IDrive convenient for users of all types.

    The review also mentions IDrive Express for backups and restores, which saves users tons of time when it comes to their initial large backup, or restoring a large amount of files.

    IDrive’s business account features also impressed ITProPortal, allowing unlimited users, single sign-on, server backup, and priority support.

    Thanks to ITProPortal for the great review!

  • IDrive Wins IGN’s Best Overall Cloud Backup Service for 2019

    As IGN points out in their latest Cloud Backup Review, “Not all cloud services are created equal.” When it comes to backup, these services tend to vary pretty dramatically when it comes to pricing and functionality, and according to the review, IDrive offers the best combination of both.

    IGN’s review makes sure to point out the flexibility of IDrive, allowing users to backup to the cloud, external hard drives, or network drives, as well as creating local disk image backups in case of ransomware or drive failures.

    The review also points to the value of IDrive, giving users the ability to backup an unlimited number of devices including desktops, laptops, tablets, smartphones, and servers. Compared to competing services who charge users per device, this gives IDrive the upper hand for users who have multiple devices to backup.

    IDrive is the perfect solution for users who know exactly what they want out of a backup solution, giving you complete control. This means letting you choose which files you want backed up, how often you want them backed up, and gives the option of a private encryption key for ultimate security.

    The final verdict according to the IGN reviewer:

    “Out of all the software packages I tested it offers the best combination of storage, features, and affordable pricing, making it a stand-out backup program.”

    Thanks to IGN for the review!

  • RemotePC Launches HelpDesk – On-Demand Remote Support with Unlimited Technicians

    RemotePC HelpDesk is a great solution for MSPs and IT specialists to simplify support and have hands-on access to the devices they’re supporting, while being able to handle multiple support requests simultaneously.

    HelpDesk allows MSPs and businesses to equip their technicians with uninterrupted remote support to assist in better analyzing and understanding technical support queries.

    With a HelpDesk account, administrators have the ability to manage and monitor all service requests and manage their technicians from a single dashboard.

    From this centralized web console, admins are able to:

    • Manage Technicians – add/remove technicians, set roles, and assign service requests
    • Utilize Service queue – create service requests and assign them to technicians
    • Monitor Status – stay up-to-date on the status of service requests and technician workload
    • View Logs and Reports – track support sessions with detailed remote access and web activity logs

    With a simple user interface, HelpDesk is easily implemented and works seamlessly with the user’s current workflow. Users will still be able to utilize core RemotePC remote access features such as File Transfer, Remote Printing, Cross-Platform Access, and much more.

    RemotePC Helpdesk starts at $49.50 (90% off first year, $499.50 thereafter) for unlimited technicians.

    Sign up for a new HelpDesk account today to get started.