Cloud Backup and Remote Access - The Official IDrive Blog

  • Dr. Phil Has Trust Issues with Cloud Backup. We’ve Got the Encryption Prescription!


    This week TV’s Dr. Phil revealed he is dealing with his own feelings of insecurity—cloud insecurity. In an article by USA Today, the television therapist admitted that he loves technology, but doesn’t trust the cloud, and prohibits his employees from backing up. His reason for keeping his heart closed to online backup? He doesn’t want to risk being hurt by data loss. Since we’re experts on data security, we’ll treat Dr. Phil with the same no-nonsense therapy he offers guests on his show.


    In the same blunt manner he uses to treat patients, Dr. Phil has said of the dangers of cloud backup, “If you don’t put it in, it can’t break.” It appears he needs a taste of his own medicine, as he is clearly displaying symptoms of acute fear of technology. Not only does the good doctor not realize how much leverage cloud storage will give him over his data, he doesn’t realize he can safely backup to the cloud as long as his data is securely encrypted using IDrive online backup.

    So how can IDrive help Dr. Phil live a more healthy digital life? First let’s look at the root cause of the problem.


    There are plenty of valid causes for the tension Dr. Phil feels about cloud backup and the steady flow of celebrity selfie leakage. Certainly our favorite TV therapist, a celeb himself, doesn’t want his private selfies leaked. Nor does the public for that matter. But by refusing to use cloud storage, Dr. Phil’s missing out on one of the best ways to protect data. Accessibility, affordability, security, emotional fulfillment. Dr. Phil is probably not getting these things from his current backup solution, which is to upload his files to a thumb drive and bury it in the backyard like a dog bone.

    Diagnosis and Treatment

    Dr. Phil is clearly suffering from cloud anxiety syndrome.

    The most effective treatment for cloud anxiety is called Private Key Encryption, which makes your data virtually impossible to crack. It could have spared celebs like Jennifer Lawrence, Kate Upton and Kim Kardashian from having their selfies revealed to the public. But services like iCloud–whose compromise led to the leaks–and Dropbox don’t offer it.

    IDrive offers a private key option which allows you to choose your own key, which is never kept on our servers. That means the only person who can unlock Dr. Phil’s data is Dr. Phil. It makes cloud storage as secure as possible, so you can keep all your digital life accessible across all your devices with no worries. In other words, it’s the cure for cloud anxiety syndrome. No shovel or wheelbarrow required.

    If treated quickly, Dr. Phil will also benefit from IDrive’s amazing features, including:

    • Backups and restores from any device, anytime and anywhere
    • Protection against natural disasters, wear-and-tear and viruses
    • Convenient file syncing across any linked devices
    • Military grade 256-bit AES encryption with a private key option

    With IDrive, Dr. Phil can enjoy all the benefits of cloud backup while staying safe from online threats. Just what the doctor ordered.


  • We Support Net Neutrality Because It Supports Innovation

    netneutrality_logoThis week President Obama took a stand on net neutrality, calling on the Federal Communications Commission to classify the internet a public utility. Since this is a big topic that will affect the tech industry in a big way, we wanted to express our support for net neutrality. Why? We think it’s important to keep the playing field level for everyone. Not only is this important for the growth of startups, it’s important to well-established cloud services like ours. We want to continue offering the best experience for our users, with the fastest backups and restores possible.

    If the FCC does away with net neutrality, internet service providers will be able to charge services such as ours differently depending on where data is coming from, or where it’s going, and slow down those who refuse or are unable to pay. That gives preferential treatment to those who can afford the “fast lane fees,” and slows down the rest. We think that could stifle the growth of potentially phenomenal startups, and disrupt the services that well-established cloud services such as IDrive provide. There will be less competition out there, and that means less innovation.

    A free and open internet is great for both startups and established businesses, which is great for the tech industry. Net neutrality gives us a wider, more fertile seedbed for startups to grow, and helps services like IDrive continue to grow based on their merit, not how much they pay ISPs. That means more startups can keep bringing better and better products and services into the world.

    An open and free internet gives innovation the room it needs to flourish. An internet run by ISP gatekeepers will simply make that growth more difficult. The free flow of ideas is what made the internet what it is today — a place where those with the biggest ideas, and not the biggest pocketbooks, come out on top. We’d like to see the FCC keep it that way.

  • IDrive Now Offers Unlimited Mobile Storage

    idrive unlimited mobile


    Many of you exclusively use mobile devices for your every day computing, from social networking to taking pictures on a vacation to running your business on the move. We created a plan exclusively for you with no storage limits that covers all of your mobile devices.

    We’re now offering unlimited storage for up to 5 of your smart phones or tablets for only $4.99 per year. That gives you all the space you need to protect your digital life.

    IDrive also puts the key to your data in your hands with private key encryption, so no one but you can access your critical files. This is in addition to the already powerful security we offer with 256-bit AES encryption, the same protection approved for use in encrypting TOP SECRET information by the government. With the recent celebrity photo leaks, you know how important protecting your privacy is. This is a level of control that not even iCloud or Google Drive provide.

    As mobile devices continue to evolve, so does the amount of mobile data we use to store our digital lives. The largest first generation iPhone stored 16 GB. But today, the iPhone 6’s storage capacity can reach a whopping 128 GB. With the average household now having multiple smart phones and tablets, it adds up. We created this unlimited plan so that you can protect ALL of your critical data on all these devices without worrying about the storage limits.


    • Backup and Restore your mobile data with a single tap
    • Easily sync files between all linked devices
    • 256-bit AES encryption with an optional private key for extra layer of protection
    • Facebook and Instagram Backup: backup and restore your selfies from any linked device
    • Selectively backup and restore files
    • Share files and folders over a single, secure link
    • Automatic upload option protects your photos and videos as soon as they are taken via wifi or cellular data
    • Lock app with a passcode
    • Easily unlink devices which are lost or stolen
    You can learn more about our mobile features here. When it comes to protecting your mobile data, there should be no limits. IDrive for Mobile is available today at the App Store and Google Play.
  • This Halloween, Survive The Horror of Data Loss with Online Backup


    Halloween’s not just scary awesome. Between the costumes, decorations, party supplies and pumpkin paraphernalia, it’s scary expensive, too. But it makes it all so worth it to document the whole spooky, silly experience of Halloween with memorable photos and videos that we can smile upon later. That’s why this Halloween, while you’re protecting yourself from all manner of ghoulies, you should remember to securely backup your photos and videos in case of data loss, too. Sure. Vampires that disappear in a puff of smoke are pretty spooky. But not as frightening as real family photos that really disappear from your hard drive in a real puff of smoke! That’s real horror.

    As we showed you last Halloween, horror stories of crippling data disasters happen more often than you think. Everyone knows how easy it is to ruin your hard drive just by spilling an ounce of coffee on your computer. But have you considered the more common causes of data loss? Let’s see: Data-eating zombies, flesh-eating cryptoviruses, territorial werewolves – the list could go on. And during the witching hour, anything could happen!

    The best way to protect your Halloween selfies from certain doom is a magical spell called IDrive Online Backup. IDrive offers a 256-bit AES encryption with the option of choosing a magical private key that can keep even Frankenstein’s monster out of your data. So folks, remember this Halloween: Memories, like brains, can be eaten by zombies. Data, when protected by IDrive, can last a lifetime.

  • Upgrading to OS X Yosemite? Backup Before You Make the Climb

    Apple released OS X 10.10 last Thursday, and Mac users are eager to update. There’s nothing quite like that “new OS smell”! But upgrades are a tricky process, and any errors or problems along the way could spell disaster for your Mac, and all the photos, videos, and documents contained in it. Before you make the move up to Yosemite, we want to remind you to backup your data to make sure you don’t lose anything important. 
    With IDrive, you can set up a backup within seconds via our desktop application or web-based dashboard. Once your data is safely stored in the cloud, you can download OS X Yosemite from the App store. Most likely, the installation will go smoothly, and you’ll be off and running without a second thought. But if something does go wrong, with all your most important data backed up with IDrive, you’re just a couple of clicks away from being back in business!
    You can even use IDrive’s Hybrid Backup feature to backup your data to a local device, so if you have a lot of data to move, you can store it locally in an external device, for quick recovery in case of a crash! So just in case your Mac goes bonkers during your update, backup your data with IDrive first. It’s better to be safe with backup than sorry without!  
  • UPDATE: We’ve Resolved The iOS8 Camera Upload Issue


    Last month, iOS8 caused a pesky camera upload issue for some users of our mobile app. Today we released an update to our iOS app which avoids this problem altogether.

    This issue was caused by Apple changing their default photo album name from “Camera Roll” to “Recently Added” in iOS8. Previously backed up photos were recognized as unique images due to their new names, and duplicate copies of them were backed up to the user’s IDrive account. This is no longer an issue.

    If you don’t have automatic updates enabled in your device’s iTunes and App Store settings, you can download our latest iOS app here.

  • Big Apple, here we come! We’re headed to Interop New York!


    IDrive will be exhibiting this week at Interop New York, a leading independent technology conference and expo. This is a chance to talk shop with us about how our online backup solution can make data protection faster, easier, more affordable, and securer for you and your business.

    In particular, we’ll be showcasing IDrive’s DataCenter Edition, which makes the big task of Linux server backup faster and more user-friendly. This enterprise level cloud backup solution skips the usual hassle of running command line scripting altogether. Users can also manage their data from anywhere, even their mobile device. So if you’re getting a headache each time you do a backup, feel free to stop by and chat with us about the solution.

    The Interop New York expo will take place Wednesday, October 1 and Thursday, October 2, 11 a.m. – 5 p.m.

    IDrive will be at booth 339. Don’t forget to stop by. We’d love to show you our latest innovations, and sign any autographs. See you there!

  • Switching Between Phones? Cross Over With IDrive Mobile Backup

    So a lot of folks will be upgrading their phones (and, ahem, wrist watches) in the coming months, with many making the big leap to a whole new platform. We understand this poses a challenge for those whose SIM cards won’t be compatible with their new phones, and who will need to use online backup to transfer contacts, videos and photos between devices.

    After all, how does one backup their contacts from one device, and restore them on a totally different device, without their head exploding?

    The answer is IDrive’s mobile app. It allows you to safely backup and restore your mobile data between devices, such as Android and iOS, with just one touch.

    This cross-platform solution is not just simple and affordable, but secure. IDrive uses military grade 256-bit AES encryption, with a private key option, to keep your selfies protected. That’s like having your own personal bodyguard watching your house while you sleep.

    To backup your mobile data, simply:

    1. Download IDrive’s mobile app on your soon-to-be retired device
    2. Go to the “Backup” screen
    3. Tap the “Backup” icon

    To restore your mobile data, simply:

    1. Download IDrive’s mobile app on your flashy new smartphone
    2. Go to the “Access and Restore” screen
    3. Tap the “Restore” icon next to the file you wish to access

    So if you want to keep a close eye on your Phone contacts, photos, videos and more, IDrive is the easiest, most secure way to do it.

  • iOS8 Compatibility Issue May Effect IDrive Camera Uploads. Here’s the fix!

    idrive online backup ios app

    Houston, we have a compatibility issue! iOS8 users who have downloaded IDrive’s app may experience duplicate uploads of their photos.

    Apple’s default photo album name, which was called “Camera Roll” in previous versions, has been changed to “Recently Added” in iOS8. Thus IDrive may recognize these re-named versions of your photos as unique images and try to upload them again.



    We are currently working on fixing this issue with a new version of IDrive. Until then, we recommend that you:

    •  Disable “Auto Camera Upload” on the “Backup” screen.
    •  Deselect your “Photos” and “Videos” folders while doing a “Backup All” from the “Backup” screen.

    While you should hold off on backing up your “Recently Added” photo album, you can still safely upload pictures in other albums by manually selecting them in your “Photos” and “Videos” folders.

    We apologize for any inconvenience, and thank you for your patience.

  • Introducing IDrive Hybrid Backup!

    hybrid backup

    We’re a taking a new approach to backup, giving our users the best of both worlds with our new Hybrid backup feature. IDrive users can now backup their critical files locally and also in the cloud. Local backup solves one of major pain points of online backup, slow restore speeds. Backing up large amounts of data becomes easy as well with local backup, as the large data sets do not have to be backed up over the internet, as upload speeds can be slowed but rather locally, which offers faster backup.

    Users can backup to any mapped drive including hard drives, external drives and shared drives. Data is also secure at the local level with IDrive’s 256-bit AES encryption along with the option for private key encryption.

    Our more advanced users looking to backup server data like SQL, Sharepoint, Oracle or Exchange can also take advantage of local backup as its available for server backup as well.

    Available at no-cost to IDrive users, local backup is a great addition to any backup strategy. So it’s time to start going Local!