Cloud Backup and Remote Access - The Official IDrive Blog

  • Happy Holidays from IDrive Online Backup!

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    Christmas time is here! It’s a time of giving, receiving, and making memories that last a lifetime.

    From the IDrive team to yours, may your family photos of turkey carving, gift opening, and toasting to the New Year be secure through the seasons. May you hark to your favorite christmas jingles from on high in the cloud, where they’re accessible from any PC, Mac, Android or iOS device–including the new iPad Air 2 under your Christmas tree. And may all your holiday memories stay safe from data disaster with online backup.

    IDrive wishes you joy, peace, and data protection at the holidays and throughout the New Year.

    The IDrive Team

  • How Did Half The British Adult Population Lose Their Photos?

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    A recent Jessop survey of over 2,000 British citizens revealed an unsettling statistic about data loss across the Pond: 44% of UK adults have lost digital photos that were important to them. We were a little concerned to find that most of those polled “wish they printed” their photographic treasures to keep them safe. While there’s nothing like holding a photograph in your hand or hanging it on your wall, there are a number of reasons why online backup is a better safeguard for preserving your photos through the years.

    Total Protection For Your Photos

    One of the most common causes of Britain’s data loss is losing or breaking hardware. That can include a variety of not so freak accidents like spilling coffee on your computer or dropping your phone in the toilet, as well as crazier occurrences like theft, intentional damage, and, as we went over last month, spontaneous combustion. The other most common way for British adults to lose their photos is by accidentally deleting them.

    So is printing photos the best way to secure them? The answer is, not really.

    While printing a photo will keep it secure from data disasters, you’re still counting on your photograph not being lost or damaged just like your hardware. Physical things don’t last forever, so printing isn’t exactly your best bet for keeping your photographs preserved through the years. On the other hand, if you backup all your data to the cloud, you can restore files to whatever device replaces the smoldering shell hole in the floor that used to be your PC.

    Access Your Photos From Anywhere

    So what if you want to show off a picture of your son’s graduation, but you left your print at home? Cloud backup not only secures your photos, but makes them accessible from anywhere via any device. IDrive is compatible with PC and Mac, as well as mobile devices from the Android and iOS platforms. That means you can restore that graduation photo directly to your mobile phone on the spot via the PCMag award-winning IDrive app.

    Photos stored digitally or printed both face an inherent risk of being lost, but with online backup, your photos will remain restorable and printable forever.

  • IDrive Offers Best-in-Class Online Backup for Businesses

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    Data loss shutters 70% of the businesses that experience it, and online backup is the best solution for avoiding that catastrophic loss. That’s why IDrive provides PCMag award-winning, affordable cloud backup to small businesses and enterprises, protecting critical data with the best functionality, easy-to-use features, top-rated performance, and competitive prices.

    IDrive’s key business features include:

    • Backup an unlimited number of smartphones, tablets, computers, and servers into a single, easily managed account.
    • Sub-accounts enable you to manage multiple accounts under a single administrator console.
    • The IDrive Express service secures up to 3TB of data in less than a week via physical storage shipment, ensuring no bandwidth usage. This service is free three times a year.
    • Go hybrid with IDrive Wi-Fi, our 1 to 2TB wireless storage drive enabling lightning fast local backups and restores of your most important business data.
    • Eliminate downtime with online backup for databases and servers. IDrive supports backup for MS SQL Server, MS Exchange Server, MS SharePoint Server and Oracle Server without interrupting their functions.
    • IDrive offers top-rated security utilizing 256-bit AES encryption during data transfer and storage. The option for a Private Encryption Key adds an additional layer of security.
    • IDrive assists business within the medical, accounting, financial and legal professions to comply with legal and federal regulations like HIPAA, SOX, GLBA, SEC / NASD. IDrive also signs Business Associate Agreements (BAAs) to assist with HIPAA compliance.
    • IDrive is optimized to put little demand on your CPU and bandwidth, while offering timesaving incremental and compressed backups of your files.
    • Remote management allows for the viewing of backup sets / logs and scheduling of backup jobs from anywhere.
    • IDrive’s world-class data centers use RAID-protected, industry-leading storage devices with multiple levels of redundancy to protect data. Facilities include custom-designed raised floors, HVAC temperature control systems with separate cooling zones, and seismically-braced racks.
    • Our support center is available 24/7 via live chat, email, or phone.

    Whether you’ve been in business for years or you’re just starting up, IDrive offers a trusted, secure way to protect your critical files from data disasters. Our goal is to help SMBs and enterprise-level businesses eliminate business interruptions with a data backup plan that promotes continued success and productivity at affordable prices.

    Ready to secure your business with IDrive? Our Pro Business Plans start at $99.50/year (with 25% off the first year) which includes 250 GB of storage space.

  • The 5 Absolute Worst Ways to Lose Your Data

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    There are many ways to destroy data. Some are intentional, some accidental, some so rare you never see them coming. To help you keep your critical files secure from any threat, we’ve compiled the five worst ways to lose your data, and the best way to protect them. Hint: It’s Online Backup.




    As Steve Jobs once explained to a resentful Apple user whose Macbook Pro was destroyed by a spill, computers “don’t like water.” In fact a cup of coffee can wreck your hard drive as swiftly as a flood can destroy your home.

    Spills are perhaps the most humiliating form of data loss, because there’s no one to blame but your clumsy hands (or feet). When the only chance you have of preventing data loss involves a screwdriver and blow dryer, you know you messed up. Imagine explaining to your boss that this month’s expense report is completely erased because you couldn’t keep hold of your Pumpkin Spice Latte!

    With online backup, you can drink as much coffee as you want, knowing all your data on every device, from smartphone to tablet to computer to server, is secured in the cloud.


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    More than ever we are in for stormy weather. In fact, the UN recently announced that 90% of disasters today are weather-related, with the United States being one of the top five most disaster-plagued countries. That means your data is more at risk of being destroyed by natural disasters than ever before.

    Disasters like tornadoes, hurricanes, and floods not only threaten your livelihood, but your data, which is, let’s face it, your livelihood.

    The best stormproof solution for protecting your critical data is local or cloud backup (especially the latter), both of which are offered by IDrive. That way if your computer is destroyed in a storm, you can easily restore your data to any device later on. Not even an F5 tornado can touch your files when they’re up in the IDrive cloud.

    Spontaneous Combustion

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    Like beached whales, computers can sometimes freakishly explode. Well, apart from some extreme cases they usually just let off sparks and smoke as your hard drive, along with all your pictures, videos, and documents, melts. A major cause of the rare exploding computer is thermal runaway, a process which can cause your overheated battery to ignite. With IDrive, you can backup as many computers as you own at one fair price, so when your wife asks where all your wedding photos went, you won’t have to answer, “Up in smoke.”


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    While Apple’s recently introduced smartphone Kill feature has caused a drop in stolen iPhones in San Francisco, New York, and London, computer and mobile device theft is always going to be a possibility, especially for devices without built-in preventive features. If you backup your files, you never have to worry about your data being snatched along with your phone. In fact, IDrive is one of the only backup solutions to offer mobile backup, compatible with iOS and Android tablets and phones.

    Viruses (Even for Mac!)

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    Like survivors in The Walking Dead, none of today’s users are really safe from the harddrive-eating viruses that can devour your files. It’s one of the universe’s preferred ways of destroying your data. In fact, in a study surveying 3,300 IT professionals, Kaspersky found the most common external causes of data loss to be malware infection (35%), attacks via email (21%) and phishing (17%).

    Even the Mac, long thought to be immune to viruses, is exceedingly threatened by them. Since hackers like to develop viruses for the platform with the most users, and Apple has been taking over the desktop market share that Microsoft has held, 2015 turned out to be a surprise flu season for the otherwise virus-free Mac which is likely to get worse. Luckily, IDrive offers Mac backup, in addition to our PC backup solution.

    Not willing to risk losing your data in a freak accident? Backup your smartphones, tablets, and computers with IDrive online backup today.

  • Introducing talq, the App That Lets Customers Message Businesses Anytime, Anywhere


    What if you could get customer support from any service whenever you wanted?

    What if providing customer support as a business owner was as simple as answering a message from your phone?

    What if we told you the future of customer support is already here?

    Introducing talq, the free app that privately connects customers to businesses via messaging. No getting put on hold, engaging in time-consuming conversation, or waiting in line. Just an answer to your question sent to your phone, fast. talq is a fast lane between you and the services you use, enabling customer support, anytime, anywhere via iOS, Android, and the web.

    talq for Consumers

    Many businesses will offer you chat support. But talq narrows the communication gap between you and the services you use much further with advanced features that ease and expedite your support experience.

    talq enables consumers to:

    • Privately message multiple businesses at once to get service fast.
    • Sync chats across all their devices, allowing them to seamlessly pick up conversations from where they left off.
    • Send pictures and documents as attachments to help them better communicate their needs to businesses.

    With talq, customers get a more personalized, private, and helpful customer support experience every time.

    talq for Businesses

    Every business has a talq ID, a unique identification number allowing customers to instantly find them in the talq directory. Businesses can share their talq ID with potential customers to get the conversation started and build client relationships that last.

    Businesses can even add staff administrators to their talq accounts. The talq dashboard can be easily accessed by staff members via mobile device or the web, enabling quick response rates that customers will appreciate.

    With talq, there’s nothing standing in between you and your customers.

    Ready to start talqing? Sign up for talq today!

  • Don’t Let The Grinch Steal Your Data–Secure Your Holiday Pics with IDrive!

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    Here come the holiday photos! We’ve got last week’s Halloween costume pics, this month’s turkey day shots, and, of course, all the upcoming December festivities. And with the release of new phones like the LG V10 and iPhone 6s–both toting game-changing cameras–your holiday cheer is going to be captured more vividly than ever before. All the more reason to make sure the best looking holiday pics in the history of mobile photography are backed up and secure from risks like viruses, theft, and natural disasters that can destroy your phone–and therefore your photos.

    Here’s A Nice Present: IDrive Can Backup Photos from Any Device!

    The LG V10 is currently making waves for its incredibly dynamic, hyper-sensitive five-lens camera, which let’s even casual photographers take atmospheric, finely detailed photos worthy of being framed. Along with the iPhone 6s, which can take GIF-like “live photos” that will bring a pic of you cutting a turkey to life, the V10 is sure to end up under a lot of people’s trees this holiday season. What does each have in common besides the advanced nature of their cams? One big thing: IDrive is compatible with both these stocking stuffers (along with any other Android or iOS mobile devices).

    So How Does IDrive Secure That Funny Photo Of You At The Christmas Eve Office Party?

    As you probably already know, these mobile devices on which we store countless moments from our life aren’t as eternal as the spirit of Christmas. They don’t like water, are attractive to thieves, and aren’t completely immune to viruses that make them crash and burn. If a cryptovirus turns your phone into a lump of coal, so with it goes your data–including those fancy photos! IDrive is the only solution to this risk. If your device crashes, your data can be easily recovered from the IDrive cloud.

    Don’t rely on a Christmas miracle to keep your data safe. This Holiday, add IDrive’s affordable backup solution to your wish list. (Did we mention that IDrive is award-winningly good?)

    Sign up for IDrive this holiday season and keep your timeless memories secure!

  • 2015 is the Year of OSX Malware — Keep Your Mac Data Secure with IDrive Online Backup


    When Bit9 and Carbon Black released a study earlier this week revealing 2015 as the most prolific year in history for OSX malware attacks, the world felt a little less safe. Sure, PCs catch viruses, but aren’t Macs supposed to be immune to them? The truth is Apple’s reputation for invulnerability is a popular misconception. Mac users catch less malware than Windows users simply because there’s more malware targeted at Windows than Mac, not because Apple’s OS is more secure. Hackers would rather develop malware for the platform with the most potential victims, and since Windows dominates 80% of the desktop market share, Mac users have enjoyed relative safety from attacks. But according to Bit9 and Carbon Black, those days are numbered.

    Brace Yourselves. More OSX Malware is Coming

    The study analyzed over 1,400 types of malware over the course of 10 weeks, weeding out the most prevalent OSX malware:

    • Lamadai
    • Kitm
    • Hackback
    • LaoShu
    • Appetite
    • Coin Thief

    Historically Windows has been the bigger target for malware hackers due to its dominant market share. But as Apple’s desktop users increase, so will OSX malware attacks. The time has come to start defending your Mac from this growing threat.

    In addition to downloading a good antivirus software, it’s important to have a backup plan. That’s where IDrive’s online backup solution comes in. If your Mac gets infected and crashes, all the data you’ve stored on it will be lost. But if you back it up first, you’ll be able to restore your data from the safety of the cloud to any device, including PC, Android, iOS, and of course, Mac.

    Any data backed up with IDrive will be automatically secured with our military grade 256-bit AES, and you’ll have the option of choosing a private key that’s kept off our servers, so no one but you has access to your data.

    As the days of low-risk Mac use draw to a close, and attacks become more commonplace, you won’t want to be caught without a backup plan. Backup your Mac today.

  • Do We Really Want to Live in a World Where Encryption is Banned?


    You’ve probably never thought to ask what life would be like without encryption, but recently governments including the UK and India have flirted with policies that beg the question.

    These policies would require companies to add a backdoor to encryption through which law enforcement agencies can slip in order to hunt suspected terrorists. But these secret passages would also leave systems more vulnerable to cyber attacks, and create user experiences in which privacy is impossible.

    The ensuing debate has pitted those who prioritize national security against those who champion human rights, with little common ground between opposing sides.

    To justify a ban on encryption in the UK, Prime Minister David Cameron asked, “do we want to allow a means of communication between people, which even in extremis, with a signed warrant from the home secretary personally, that we cannot read?”

    The other side is adamant about maintaining privacy. In India, the government withdrew its draft policy for an encryption ban after experiencing an uproar. And Wikipedia founder Jimmy Wales recently called the proposed policies “moronic”, going on to explain, “Human rights don’t go away just because you’re on the internet. We still have rights that governments need to respect.”

    The issue isn’t exactly black and white, but as an online backup company, we can’t ignore the fact that encryption is essential to people’s privacy. While the government should be able to investigate potential threats to national security, a total ban on encryption would mean less security and less privacy for the average citizen. Simply put, the ends don’t justify the means.

    If governments continue to push policies that will regulate encryption, we should ask ourselves:

    Who will regulate the regulators to ensure people aren’t snooped on without reason?

    What would keep criminals from reaching through the holes in encryption to snatch our data?

    In an age when breaches sink companies and private photos become public with the click of button, we can’t be too careful with our data, much less who we allow to handle it.


  • Back-to-School Backup: Keep Your School Data Secure with IDrive



    If you’re one of the many who rely on technology to get your homework done, here’s how IDrive can help you keep your data secure and accessible through the school year.

    Back It ALL Up

    Today 1.5 million iPads are used in schools across the country with over 20,000 education apps. With the upcoming releases of iPad Pro and Pixel C — faster, bigger tablets that are ideal for schoolwork — mobile devices are poised to become just as essential to students as computers.

    The emergence of mobile in the classroom means between all of your computers, tablets, and smartphones, you probably use at least three devices to get your schoolwork done. To keep all your school data secure, you’ll need a cloud backup solution like IDrive which is compatible with all of them, from iOS to Android, PC to Mac.

    You also want to consider affordability. Backing up multiple devices can get costly if your backup service charges you per every phone, tablet, and computer. You can save a lot of money with IDrive because we let you backup all your devices at no additional fee per extra device.

    Carry All Your Homework In Your Pocket

    Say you just finished an assignment and your computer crashes before you can turn it in. With a secure, local storage device like IDrive Wi-Fi, you can carry your assignments with you in your pocket, and restore them over a speedy wireless connection to another computer just before the deadline.

    Have A Place To Crash

    You might have your mandatory meningitis shot, but there’s no vaccine for malware. Nor is the device on which you store your critical data going to live forever.

    If your device does crash and your data gets wiped out, online backup acts as a safety net so you can easily restore your data to another device.

    IDrive saves up to 10 versions of all your files, so you can revert back to the most recent draft of your English essay before it was infected.

    Back It Up!

    Time to get backed up for the new school year? Get started with a free IDrive account today!

  • Here’s How IDrive is Helping the UK and Canada Secure their Data


    The world needs backup. That’s why we’re launching dedicated portals for the United Kingdom and Canada to connect international users with the data protection they need.

    The UK is home to millions of companies, big and small, that make it the 5th largest economy in the world. Canada is the land of small business, with SMBs making up the majority of Canadian companies. But data loss caused by threats such as storms, earthquakes, viruses, and theft can cripple these businesses at their very foundation. In fact, 70% of businesses struck by data loss are shuttered within 2 years. To keep data sheltered through any disaster, these companies need the security of an award-winning cloud backup solution such as IDrive.  

    For personal users, we’ve taken into account that the average household in both the UK and Canada own at least 5 devices. That’s why we offer backup for an unlimited number of computers, smartphones, and tablets, from all the major platforms, at no additional charge per extra device.

    UK and Canadian users who have a large amount of data to backup can get started fast and easy with IDrive Express, a shuttle service that expedites your big backups with zero bandwidth use. IDrive delivers you a drive that holds up to 3TB of your data, which you send back to us to backup for you within seven days.

    In addition to providing backup solutions for British and Canadian businesses and personal users, we’ll be updating them with the latest tech and business news from each territory.

    We’ll also be periodically spotlighting international IDrive users’ backup stories. If you’d like to share your testimonial, get in touch at