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117 Posts By IDrive Staff

  • RemotePC Improves Performance, Updates Existing Plans and Introduces New Free Plan

    RemotePC, built by the folks behind IDrive, introduces new plans including a free plan for one computer that makes it possible to remotely access a PC or Mac from any other PC, Mac or iOS device – get started at www.remotepc.com.

    “We’ve made some improvements to RemotePC that have really stepped up performance,” said Raghu Kulkarni, CEO, “We can now offer our current and new customers more hosts for the same price and we have a new plan that gives anyone free-for-life remote access for one computer.”

    Using RemotePC, subscribers can remotely access Windows and Mac computers over the Internet via any other computer or using the RemotePC app for iPad and iPhone. Connect to home or office computers on the fly to work on documents, collaborate on presentations and projects with others, print from the remote computer and listen to audio files.

    For IT professionals, RemotePC is a cost-effective way to remotely manage rack-mounted servers or any other machine that needs to be accessed. Easily reboot computers without losing the remote connection, work behind firewalls without an elaborate setup and transfers files without any size or type limitations. Communication between computers is protected with an SSL connection.

    RemotePC Remote Access

    • Remotely access PCs and Macs from other computers or iOS mobile devices
    • All connections are securing using 128-bit SSL
    • Flexibly works behind most firewalls/proxy servers
    • Collaborate with others with built-in chat and easy file transfer
    • Remotely print documents and listen to audio files

    RemotePC is available for home and server editions of Windows and Mac OS X and for iPad, iPhone or iPod touch devices running iOS on the Apple App Store.

  • Why IBackup is Possibly the Best Value in Small Business Online Backup

    With universal, multi-platform support for Windows, Mac and Linux, public APIs for custom application development and 100GB plans starting at $9.95/month, IBackup is possibly the best value in small business online backup – read more at www.ibackup.com.

    According to a report from Strategic Research Corp and PricewaterhouseCoopers, a staggering 70% of small businesses face serious risk of closing their doors within one year of a major data loss incident. Due to this risk there are several regulations such as HIPAA, Sarbanes-Oxley and Gramm-Leach-Bliley that aim to protect businesses and consumers by requiring financial, medical, educational, legal and other types of businesses to protect and backup important data.

    Disaster Recovery

    The recent Cibecs 2011 Business Data Loss Report shows that 59% of businesses are investigating remote, automatic online backup to protect their company’s future.

    SMBs and medium-sized organizations can get the same high-performance disaster recovery protection Fortune 500 companies safeguard themselves with – for a fraction of the cost. IBackup is fully loaded; no extras to buy or hidden fees for advanced features.

    • Plans start at $9.95 for 100GB of storage with unlimited file retention
    • Universal, multi-platform support for Windows, Mac and Linux
    • Public APIs can be used to create custom applications including special apps for mobile and NAS devices
    • Private encryption options built-in for maximum security
    • Easily protect production Microsoft SQL, Exchange, SharePoint, Oracle databases without interrupting users
    • Manage the account on-the-go with IBackup for Apple’s iPhone, iPod touch or iPad
    • Up to 30 most recent versions of each file held free

    Those interested can test IBackup free for 15 days on www.ibackup.com. IBackup is available for Windows, Mac OS X, Linux and iOS.

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  • Your Company is Running a 50% Risk of Serious Data Loss

    The truth is, there’s nothing you can do to accurately predict whether a disaster, natural or not, will affect your business. It’s a good bet that you’ve already dealt with some form of data loss from hardware failure, employees’ negligence or theft. These three reasons alone account for 83% of enterprise data loss last year! (source) Or maybe you already have an IDrive account and are ready for the unexpected?

    It’s likely your own business is at risk:

    • Over 50% of businesses surveyed lost data in the last 12 months alone – 20% of them said it would take more than a week to recover.
    • While 47% of IT managers implement a policy of instructing employees to backup their computers to a drive or server, 34% of businesses reported that employees not following this policy was their biggest obstacle in getting everyone backed up. Very risky.
    • About 50% of employees use a laptop as their work computer and devices like the iPhone, iPad and Android-based tablets are becoming more important in the workplace. Mobile devices carry an increased risk, of course.

    Preparation for an event where a backup is necessary to continue operating is critical. History shows around 70% of small businesses fail within one year of major data loss (Strategic Research Corp/Price Waterhouse Coopers). It’s in your best interests to have a reliable backup strategy in case of seemingly inevitable data loss.

    From FEMA’s Emergency Management Guide for Business & Industry:

    Every year emergencies take their toll on business and industry […] But something can be done. Business and industry can limit injuries and damages and return more quickly to normal operations if they plan ahead.

    59% of businesses are looking into an automatic, off-site, online backup solution and IDrive is an excellent choice providing universal Windows/Mac/iOS/Android backup for an unlimited number of computers and mobiles with built-in private encryption options and 24-hour live customer support.

    IDrive is available for home and server editions of Windows and Mac OS X and for mobile devices in the Apple App Store and Android Market.

    Questions? Comments? Send them to publicrelations@idrive.com. You can also join us on FacebookTwitterGoogle+ and LinkedIn.

    Hoping you and your computer have a great day!
    Stephen Gold, Business Development Manager | IDrive.com

  • Five Questions to Ask Your Cloud Backup Provider

    After posing these important five questions to your online backup provider you should have a good picture of how reliable their services are and how safe your data will be. As the old IT saying goes, “A backup is only as good as its restore.”

    Five Questions to Ask Your Cloud Backup Provider

    1. Where is my data being stored?

    It’s important to know if the facilities holding your data meet international standards and are secured both physically and electronically.

    Privacy and reliability are our top priorities. In the IDrive cloud your data is held on our proprietary EVS servers in one of our four international standards-compliant data centers. Facilites are manned 24-hours and access to IDrive hardware is controlled through biometric and other security checkpoints. The network is monitored by our team ’round-the-clock to ensure your data STAYS yours.

    2. How is my data being stored?

    Is your data being encrypted properly before being copied? Who has access to the encryption key? Do you have the option to set your own encryption key?

    With IDrive your files are scrambled before they ever leave your computer. When first installing the software customers choose one of two methods to encrypt (scramble) their data, with either IDrive’s default key-phrase or with their own. We recommend customers choose a private encryption key for maximized security. Private keys are known only to the user and never saved on IDrive’s servers, however, if you ever forget or lose the key neither you or IDrive will be able to unscramble your files.

  • Announcing Universal Online Backup for an Unlimited Number of PCs, Macs, Smartphones and Tablets on One Plan

    We’re making online backup and file sharing easier than ever. With the the latest updates to our Windows, Mac and mobile apps customers can protect and access the files from an unlimited number of computers and mobiles devices with one plan, in one place. See? Easy.

    Not using IDrive yet? Sign up here. Your first 5GB are free. 🙂

    The updates come as we’ve made the final transition of IDrive from its original platform to EVS, our newly-developed cloud technology. As IDrive and our other services grew, so did our knowledge and experience with cloud storage and data-center infrastructure. Over the past two years we’ve been reworking our hardware and software to accommodate the growth. EVS is the result: a scaleable, secure and flexible storage network that’s affordable and quick.

    The important new changes are:

    • Backup an unlimited number of computers and mobile devices to a single plan
    • Universal access between Windows and Mac
    • Mobile devices can now backup contact information, photos and videos

    IDrive is mobile!

    IDrive is available for home and server editions of Windows and Mac OS X and for mobile devices in the Apple App Store and Android Market.

    Questions? Comments? Send them to publicrelations@idrive.com. You can also join us on FacebookTwitterGoogle+ and LinkedIn.

    Hoping you and your computer have a great day,
    Stephen Gold, Business Development Manager | IDrive.com

  • Great Inventions In Backup History: The Spare Tire

    In this week’s Great Inventions In Backup History we take a look at the backup or “spare” tire.

    Driving around town in the early part of the 20th century had its drawbacks. You had to crank your engine to get it going, you couldn’t get where you were going very fast and because the first roads were just glorified dirt paths strewn with horseshoe nails, rocks and potholes. Back then tires had inflatable tubes inside (much like a bicycle tire) that, if punctured, needed to be deflated, removed, patched, re-inserted into the tire, the tire re-mounted and then finally re-inflated before anyone could go anywhere again. (Sound anything like trying to restore from tape-based backups?)

    The Thomas B. Jeffrey Company added a feature to their 1909 Rambler that no automobile before had included – a full size, fully assembled, ready-to-go spare tire that could be placed on the car in three minutes. The Rambler’s success was driven by this kind of innovation and a progressive advertising campaign that “emphasized the emotional appeal of the car.” (Hyde)

    For many of us our computers are just as important as our cars, and though cars today usually come with a spare of some sort, computers typically only come with one of each part: one display, one keyboard, one hard drive. Wouldn’t it be nice if you could have a spare copy of your data with you at all times just in case your computer failed? Enter IDrive Online Backup – open your own account today and get your first 5GBs of cloud storage totally free!

    Using IDrive you can create a privately encrypted backup of your important data that you can access anytime, anywhere with a web browser or supported mobile device and you won’t have to carry around another physical drive!

    Read more about spare tires on Wikipedia and stay tuned for more Great Inventions In Backup History!

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  • Ask IDrive: “What about unlimited storage plans?”

    One of the most enjoyable parts of my job is talking to our customers. They are the absolute best source for “in the trenches” information and feedback about IDrive. To this end I set up a special e-mail address for customers to send questions and comments to: publicrelations@idrive.com .

    This morning I was greeted with the following letter:


    I’ve been using IDrive for years, and like your software interface. I don’t have any complaints; however, I will admit that the 150GB storage cap has influenced what data I have decided to store on IDrive. The business plans with larger capacities are prohibitively priced.

    I recently learned of one of your competitors, #########, and gave their service a trial run. Their software interface is inferior to yours, and looks to be targeted at novice users….basically backing up “everything,” with the user having to specify what to exclude. I like the IDrive approach better.

    But then there’s the compelling aspect of ######### – unlimited storage. I can see that aspect of their service outweighing the limitations of the software interface, and now find myself considering a switch to ######### when my IDrive subscription is up for renewal next year.

    Are there any plans for IDrive to offer unlimited storage plans at a comparable price? Hopefully you are considering this, vs. resting on your laurels thinking that unlimited storage is just a fad and that you won’t have to deal with it. I used to work for a hotel Internet service provider, whose CEO felt that charging hotel guests for Internet access would always be viable, and that the folks giving it way would fade into the background. Do guests have to pay for hotel Internet access these days? Oops!

    As for me, the ######### vs. IDrive decision will be made next year. If ######### is still around and offering unlimited storage, and IDrive is still limited, I’m likely going to switch. I’ll take the hit on the software interface in exchange for the ability to back up all of my stuff.

    Just my two cents. Thanks for listening!

    This customer, we’ll call him John, subscribes to our most popular IDrive Online Backup plan: $4.95/month or $49.50/year for up to 150GB of storage space from an unlimited number of PCs, Macs and mobile devices. John will have to ask himself a few questions when he makes his decision next year on which service provider to go with:

    1. What kind of support are you going to get?
      Every IDrive user enjoys 24-hour live chat support and free access to our phone center at (866) 748-0555. Although IDrive for Business plans are more expensive – this is because Business users enjoy priority support and in the rare case of network overload are given priority bandwidth. Also, Business accounts have “soft” limits, meaning backups will always occur as opposed to being “hard-stopped” at 150GB (IDrive Personal) or 500GB (IDrive Family Pack).
    2. What kind of control will you have over your files?
      As John mentioned, IDrive has a powerful interface. Users have the ability to manage their backup at a file-level very easily. Users can create ‘exclusion’ file-types or names, use Automatic Selection to protect certain file-types regardless of location on the computer and when logged in to the User Portal at IDrive.com they can delete, copy, cut, paste, rename and create folders; they have complete control over their data in the IDrive cloud.
    3. What level of protection will you get?
      Check the Terms and Conditions of your new “unlimited” backup plan, it might be less unlimited than you think. Most of these plans have a limit to how long they will hold files that have been deleted from your computer – usually just 30 days. What use is your backup if you need a file six months after you accidentally deleted it and your backup has since removed the file because it assumed you didn’t want it anymore? Providers do this because “unlimited” storage with no limit to how long files remain in the cloud is simply not sustainable, in fact, some online backup providers have stopped offering unlimited storage plans for that very reason. Even further, IDrive holds the last 30 versions of each of your files indefinitely and versions don’t count toward your storage – that’s long-term security.
    4. How many computers and mobile devices do you want to backup?
      IDrive is license and contract free, users can backup as many computers and mobile devices to their IDrive account as they’d like to one plan, simple as that.
    5. Do you have Windows and Mac computers? iPhone or Android?
      IDrive plays nice between Windows and Mac OS X desktops and laptops – full access to files via IDrive.com or the IDrive mobile apps for Apple iOS or Google Android mobile devices.

    Hopefully, next year when John is deciding to keep his IDrive account, he’ll take these points into consideration and find that IDrive Online Backup is the best-valued online backup service available.

    If you have any questions or comments please send them to publicrelations@idrive.com.

    You can also join us on Facebook, Twitter, Google+ and LinkedIn.

    Hoping you and your computer are having a great day!
    Stephen Gold, Business Development Manager

  • Professional Photographers Use IDrive Online Backup

    I was recently visiting with my friend, Heather, at her home in Los Angeles. She’s a professional headshot and portrait photographer. We were talking about the Canon EOS 5D Mark II which had been featured in USA Today this week, CompactFlash memory cards and RAW data files.

    She started telling me how beleaguered she was becoming with all of the photos she had accumulated over the years and was curious if I had any recommendations for what she could do to better manage her production and ensure a safe backup of all her work.

    When I saw her office I could see what she meant by “beleaguered.” Her desk looked like a miniature data-center with a Mac Pro in the center connected to several USB hubs that linked countless external hard-drives, negative scanners, printers and pen tablets. She had placed a label on each hard drive so she could visually identify their contents because she said sometimes she had hard time finding files otherwise.

    This was how she stored and backed up her files, all in one place – and it was kind of a mess. Her goals were to create an offsite backup of her photos and reduce the amount of hard drives she had at home since the bulk of the data she was holding onto was for old projects – she only needed access to her most recent work.

    I gave her five great reasons IDrive would serve her well:
    1. She could store 1TB for only $80/month and not have to worry about failing drives, warranties and setup.
    2. IDrive uses “lossless” compression and encryption – meaning no risk to uncompressed photos.
    3. IDrive is a true archive – meaning she can store data as long as she likes even if the data is no longer present on her computer – that’s real online storage.
    4. She has full, 24-hour access from any web browser in the world by logging in to her account at IDrive.com – we also have mobile apps!
    5. She can share any file/folder to anyone with and e-mail address.

    It just took a few minutes to get her IDrive account setup and the software installed. I showed her how to select the drives she wanted to backup and we scheduled her backups to run nightly. A few days later she called me and let me know her backups had completed. She said she had eliminated three hard drives from her “data-center” and was happy to know her years of work were safely stored away in her IDrive. I love selling IDrive accounts to my friends!

    Hoping you and your computer have a great day,
    Stephen Gold, Business Development Manager | IDrive.com

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  • “IDrive, ITweet, IWin!” Grand prize is an Apple iPad 2!

    IDrive will be giving away one new Apple iPad 2 on Wednesday, December 14th, 2011 as grand prize for our “IDrive, ITweet, IWin!” blog/essay contest! Also, two runners-up will each receive an Apple iPod touch!

    In order to enter the contest:

    1. Write a 300-500 word blog/essay covering one of the following topics:

    A. “Have you ever used IDrive to recover from a computer crash? Tell us about it.”

    B. “What was it like using IDrive Lite to transfer contacts to your new smartphone?”

    C. “Why would you recommend IDrive to your friends and family?”

    2. Post your blog/essay anywhere on the Internet!

    3. Tweet the URL of your blog/essay with the hashtag #IDriveITweetIWin in order to enter the contest!

    Rules and Eligibility. Contest is open to all residents at least 18 years of age in the United States with a valid US mailing address. Tweet the URL by December 11, 2011 with the hashtag #IDriveITweetIWin in order to be eligible; the URL must be publicly available. Blog/essay must be author’s own work. Only one entry per person. The blog/essay may not contain links other than to any page on www.idrive.com. If sources are used they should be cited appropriately. Inappropriate content will immediately disqualify the entry. Blogs/essays will be judged on clarity and quality of content. E-mail publicrelations@idrive.com with questions.

    Prizes. (1) Apple iPad 2 (16GB/WiFi), (2) Apple iPod touch (8GB), Internet access and other additional products, services and warranties not included. Winners will be announced on December 14, 2011 online including name and city. Prize(s) will be delivered within 6 weeks of draw date. Prizes must be accepted as-is and cannot be exchanged or redeemed for cash value. If the prizes are unavailable, IDrive reserves the right to substitute with a prize of equal value.

  • IDrive is called “Painless, reliable and fast.”

    We got a letter from one of our IDrive Basic customers, Art, and just had to share it:

    “I have been using ***** for a long while. It has been OK, but the backups seem to stall out inexplicably, requiring a reboot to get things going again. Time to check out a new service. Tried ***** a couple nights ago. Backed up about 130 MBs in 10 hours and wouldn’t go any further. This was a step backwards. Uninstalled it right away! Glad it was a free trial.

    Installed IDrive last night, set it to backup about 5 GBs. File and folder selection mechanism was straightforward and fast (*****’s was infuriatingly slow). Next morning, IDrive was still happily crunching away and about 55% completed. That’s about the best I can expect from a 600 kbit/sec uplink and 10 hours. Painless, reliable and fast. Exactly what I wanted. Will upgrade my account shortly. Thanks!” – Art M.

    Thanks, Art, for choosing IDrive!

    IDrive Basic is our forever-free, full-featured 5 GB plan – open your own here and start protecting your digital life.

    Join us on Facebook, Twitter or visit our homepage for more info.