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164 Posts By Matthew Harvey

  • Meet Compliance Mandates with RemotePC

    Here at RemotePC, security and safety is our highest priority.

    Many businesses are mandated by the agencies governing their industry to adhere to strict guidelines regulating the handling and processing of sensitive and personal data.

    In order to ensure regulatory compliance with these guidelines, RemotePC incorporates robust measures for protecting the integrity, confidentiality, and availability of electronic information.

    RemotePC complies with industry standards and regulations including:

    • HIPAA
    • GDPR
    • PCI
    • SOC1 Type1 / SSAE-16

    Our remote access and remote support offerings assist businesses to fulfill data security related technical safeguards, which helps meet compliance regulations. We address the data security and privacy concerns by employing the following measures:

    • Remote sessions are secured end-to-end with industry standard AES 256-bit/TLS v1.2 encryption.
    • Detailed logs trails are maintained for each remote session and device connection.
    • Regular cloud monitoring helps keep a tab on suspicious activities and attacks like DoS.
    • Privacy during remote sessions is ensured with the ability to display a blank screen at the remote end. Unwanted access can be prevented by blocking keyboard and mouse interactions from the remote computer, or locking the remote computer during or after the remote session.

    To go along with this, RemotePC offers extra security options to ensure that users have secure end-to-end remote access. These options include a personal key which is user defined for each computer, two-step verification when logging in, and recognizing trusted devices.

    Sign up for a RemotePC account to give your business secure remote access while ensuring compliance with the strictest industry regulations.

  • It’s National Small Business Week! Is your Data Protected?

    Each year since 1963, National Small Business Week recognizes and honors the critical contributions made by America’s hard-working entrepreneurs and small business owners. Over half of Americans either own or work for a small business, accounting for 2 out of 3 new jobs every year, so it’s important that we continue to support SMBs as they remain the backbone of America’s economy.

    If you’re a small business owner, it’s important to take every precaution to make sure the continuity of your business is maintained at all times. A huge part of this is the integrity of your data. One of the biggest threats to your business is data loss, which could be caused by anything from natural disasters or a crashed hard drive, to deliberate cyber theft, and these can all have catastrophic consequences if you’re not prepared.

    Combining the costs to recover with the money lost during downtime, it’s no wonder that the majority of small businesses who face a data loss crisis end up going out of business. However, with a reliable cloud backup solution such as IDrive Online Backup, you can be sure that you will be able to recover without breaking the bank.

    With an IDrive Business plan you can:

    • Backup all your devices including desktops, laptops, mobile devices, and servers into a single account
    • Remotely manage your backups via a secure web console from anywhere
    • Create multiple sub-accounts using your storage space and monitor backups from a single administrator console
    • Stay compliant with legal and federal regulations within the medical, accounting, financial and legal professions

    Data loss happens all the time to small businesses and it can be devastating. Check out IDrive today to ensure you can recover from the worst data disasters, and give yourself peace of mind that your business is protected in the face of all threats.

  • CreativeBloq names IDrive as the best cloud storage solution for reliability

    No matter what business you’re in, it’s becoming increasingly important to be sure that you have a reliable cloud backup solution in place. This is especially true when it comes to creatives, where your entire body of work might exist on your electronic devices such as laptops, desktops, or tablets.

    Backing up your work is critical so you can recover in case your hard drive crashes, something is deleted by mistake, or a natural disaster occurs, and a good backup service such as IDrive will give you peace of mind knowing that your data will always be accessible.

    Whether you’re backing up photos, videos, graphic designs, written pieces, or other creative work, IDrive offers plenty of features that will make protecting your work smooth and seamless, which is why CreativeBloq recognized us as the best cloud storage for reliability on the market.

    Let’s take a look at some reasons why CreativeBloq chose IDrive over all the other great services out there:

    • Fast and Easy- easy to set up with a simple interface and fast upload speeds compared to other services
    • Strong security- data is encrypted with 256-bit AES encryption on transfer and storage.
    • IDrive Express – speed up backup and restore of data via shipment of physical hard drive

    As with any software or product, it’s important to do your research to identify a solution that truly fits all of your needs. According to CreativeBloq, IDrive Online Backup is the ideal service for people who want a safe, secure, and reliable way to protect their precious work from any type of disaster.

  • IDrive wins PC Magazine Editor’s Choice for the 5th year in a row

    Each year, PC Magazine does a roundup of the top backup solutions on the market. With so many great services to choose from for 2019, it’s important to consider many different variables when selecting the right backup solution for you, including pricing, advanced backup features, performance, and ease of use.

    IDrive once again hit high marks on all these categories, earning PC Mag’s Editor’s Choice Award for best online backup service.

    Let’s take a look at some reasons why PC Mag continues to choose IDrive:

      • Pricing plans/Unlimited device backup — unique to IDrive, none of the plan sizes limit the number of devices you can backup into a single account. Along with 2TB of space for $69.50 for an IDrive Personal Plan, this puts IDrive among the most cost-effective solution on the market
      • Security and Privacy — Uses 256-bit AES to encrypt data locally, by using either a key that IDrive sets or a private key created by the user. Also supports email-based two-factor authentication for accessing its web and mobile apps
      • Backing options — Continuous Data Protection, scheduling, archive cleanup, and IDrive Express combine to make sure backups are operating seamlessly and effectively
      • Restoring — flexible restore tab allows for a wide range of options including Snapshots, which lets users view a historical view of their data and lets you select a point-in-time to restore
      • Dashboard — offers impressive features for controlling backups for different devices remotely and setting universal preferences. You can also set preferences for scheduling and the Continuous Data Protection option for all your account devices at once.
      • Mobile Applications — Powerful apps for iOS and Android, capable of performing most of the same tasks as the desktop and web clients
    • Backup Speed — PC Mag tested all backup software to determine how long it takes to upload three different 1GB file sets. IDrive performed the best out of all services tested.

    The final verdict from PC Mag:

    “IDrive does just about everything you need an online backup service to do—and more. Top features include disk image backups, folder syncing, file sharing, and File Explorer integration. IDrive is also priced competitively and performed best in our speed tests. Our only real problem with IDrive is that it doesn’t offer a true, continuous backup option. For all this capability and value, IDrive is an Editors’ Choice in the online backup service category.”

  • Introducing IDrive Thin Client

    As an IT admin, chances are you prefer to have complete control of your organization’s backups from a single location so you can be sure that all critical data is being protected.

    IDrive now allows administrators to deploy the IDrive Thin Client application to perform backups and restores, manage settings, and more for all their connected computers via a centralized dashboard.

    This gives you the ability to monitor the status of their backups through the web interface, all with minimal configuration on the user’s PC or Mac.

    IDrive Thin Client is managed via the Dashboard, which is IDrive’s centralized web console that serves as a single-point of remote management for your computers. Once Thin Client is set up on each device, you can perform the following functions:

    • Perform immediate backups or schedule backup jobs, restore data and more
    • Modify your backup sets or settings and push the changes across all devices
    • Remotely upgrade to the latest version of IDrive on any computer
    • Create policies with required settings and propagate them
    • Monitor and keep track of the status of your backup activities
  • IDrive wins ITProPortal’s Best Cloud Backup of 2019

    When it comes to choosing a cloud backup service that suits your needs, whether you’re a consumer or a business, it’s important to select a solution that will provide you with the optimal amount of storage and bandwidth, as well as keep your data safe and secure.

    ITProPortal created a list of what they deem to be the best cloud providers for consumers and businesses, and we’re proud to be named at the top of that list for 2019.

    So out of all the great backup companies out there, what made IDrive stand out?

    According to the review, one of the biggest advantages IDrive has over other services is that it backs up network drives as well, meaning everything from mobile devices to servers are covered. Also, the ability to share files with associates via Facebook, Twitter, or email makes IDrive convenient for users of all types.

    The review also mentions IDrive Express for backups and restores, which saves users tons of time when it comes to their initial large backup, or restoring a large amount of files.

    IDrive’s business account features also impressed ITProPortal, allowing unlimited users, single sign-on, server backup, and priority support.

    Thanks to ITProPortal for the great review!

  • IDrive Wins IGN’s Best Overall Cloud Backup Service for 2019

    As IGN points out in their latest Cloud Backup Review, “Not all cloud services are created equal.” When it comes to backup, these services tend to vary pretty dramatically when it comes to pricing and functionality, and according to the review, IDrive offers the best combination of both.

    IGN’s review makes sure to point out the flexibility of IDrive, allowing users to backup to the cloud, external hard drives, or network drives, as well as creating local disk image backups in case of ransomware or drive failures.

    The review also points to the value of IDrive, giving users the ability to backup an unlimited number of devices including desktops, laptops, tablets, smartphones, and servers. Compared to competing services who charge users per device, this gives IDrive the upper hand for users who have multiple devices to backup.

    IDrive is the perfect solution for users who know exactly what they want out of a backup solution, giving you complete control. This means letting you choose which files you want backed up, how often you want them backed up, and gives the option of a private encryption key for ultimate security.

    The final verdict according to the IGN reviewer:

    “Out of all the software packages I tested it offers the best combination of storage, features, and affordable pricing, making it a stand-out backup program.”

    Thanks to IGN for the review!

  • RemotePC Launches HelpDesk – On-Demand Remote Support with Unlimited Technicians

    RemotePC HelpDesk is a great solution for MSPs and IT specialists to simplify support and have hands-on access to the devices they’re supporting, while being able to handle multiple support requests simultaneously.

    HelpDesk allows MSPs and businesses to equip their technicians with uninterrupted remote support to assist in better analyzing and understanding technical support queries.

    With a HelpDesk account, administrators have the ability to manage and monitor all service requests and manage their technicians from a single dashboard.

    From this centralized web console, admins are able to:

    • Manage Technicians – add/remove technicians, set roles, and assign service requests
    • Utilize Service queue – create service requests and assign them to technicians
    • Monitor Status – stay up-to-date on the status of service requests and technician workload
    • View Logs and Reports – track support sessions with detailed remote access and web activity logs

    With a simple user interface, HelpDesk is easily implemented and works seamlessly with the user’s current workflow. Users will still be able to utilize core RemotePC remote access features such as File Transfer, Remote Printing, Cross-Platform Access, and much more.

    RemotePC Helpdesk starts at $49.50 (90% off first year, $499.50 thereafter) for unlimited technicians.

    Sign up for a new HelpDesk account today to get started.

  • IDrive adds Disk Image Backup to NAS Devices

    A common problem people face everyday when working with computers is disk wearout. This is something that is essentially unavoidable, but there are ways to make sure that if you’re hard drive crashes, you can be up and running on a new device in no time.

    Creating an image of your hard disk is the best way to protect all of your system data from any disk failure, accidental deletion of critical system files, or software corruption.

    Using IDrive’s Disk Image Backup, you can backup an entire hard drive, with content exactly as it is on the original storage device, including both data and structure information. Not only could the image be backed up to the cloud, but now IDrive allows for the image to be backed up locally to NAS device or external drive.

    • Disk Image Backup with IDrive includes:
    • Perform Disk Image Backup for major versions of Windows Operating System, including servers
    • Allows selection of Network Mapped Drives or NAS devices as the destination for disk image backup
    • Supports incremental backup so after the initial backup, only changed blocks of the disk are backed up
    • Cross-platform compatibility which means a disk created on a PC can be accessed from Mac or Linux
    • Replicate data to a secondary location such as an external drive or the IDrive Cloud for effective disaster recovery.

    Check out IDrive Disk Image Backup so you can be sure that if your hard drive crashes, you can be up and running on another device in no time.

  • IDrive Server Cloud Backup- Protect your Critical Business Data

    When it comes to protecting your business data from disaster, there’s no such thing as being too cautious. From natural disasters, to intentional attacks from cyber-criminals, or mistakes by employees, there are numerous ways your data could be compromised, and any one of them could put your business in jeopardy if the proper system isn’t in place.

    IDrive Server Cloud Backup provides a cost-effective solution that can easily be deployed in minimal time to keep your business up and running in case disaster strikes. Using the highest standards for encryption, enabling server backup with IDrive ensures the highest level of security for your critical business data.

    Features of IDrive Server Cloud Backup include:

    • MS SQL Server – Backup all databases or schedule backups with IDrive that uses embedded capabilities of MS SQL Server.
    • MS Exchange Server – Your email server can be backed up by storing all emails on cloud, and recovering lost / deleted emails without interrupting business operations
    • Disk Image – Backup entire drive on your computer to the cloud, including OS and applications, with content and information structure intact.
    • VMware Server – Protect unlimited virtual machines using full / incremental backups. Enhance security with 256-bit AES encryption on transfer and storage and a user-defined key – not stored by IDrive.
    • Hyper-V – Securely backup your entire Hyper-V environment using an easy-to-use interface. Features like single-step backup and instant restore provide greater convenience to users.
    • Office 365 Mailbox Easily backup individual and multiple Office 365 Exchange mailboxes to the cloud. You can also enable incremental backups, and restore mailbox data locally in eml, vcf, ics formats.
    • System State – Create a backup file for critical system-related components for quick recovery during an unexpected crash
    • Sharepoint Server – Protect your entire SharePoint server or specific folders / files with granular backup support. Restore site collections, individual sites, documents, lists, ASPX pages, contacts in minutes.
    • Oracle Server – Secure backup of your Oracle servers including encrypted data transfers
    • Linux Server – Protect your Linux Server data with IDrive’s easily scriptable and customizable online backup solution

    IDrive Server Cloud Backup is a secure, cost-effective solution to protecting your business from disaster.

    Sign up here to get started