Cloud Backup and Remote Access - The Official IDrive Blog

  • We Appreciate the Feedback!

    We love to see our customers happy. It makes us happy. Whether you recovered from a computer disaster and saved your critical data, or you’re just relaxed knowing your data is protected in the face of all threats, we love to hear stories from loyal IDrive users. Here’s a few that really put us on cloud nine (get it?)!

    That sense of relief is what we strive for here at IDrive. That and saving money. We want you to be relaxed knowing your photos, videos, critical documents and more are safely protected in the cloud without having to splash the cash.

    Always great to hear from folks who have recovered their lost data with IDrive! Remember to check out the IDrive Express service to save time on your larger backups and restores.

    Great to hear, but don’t wait until your PC starts acting up to make sure it’s protected. Disasters happen in the blink of an eye, so it’s important to take preemptive precautions to protect your critical data. And remember to backup the rest of your devices as well. We won’t charge an extra fee like our competitors.

    Thanks to Naomi for pointing out one of our most popular features! With IDrive, users can backup and access data from all their devices including desktops, laptops, phones, and tablets – at no additional cost. Hard drives crash and mobile devices can break or be stolen. So it’s important to have a solution that can protect all of your devices without breaking the bank, just like Naomi found out.

    Thanks for using IDrive!

  • Onsite Image Backup with IDrive Vault (Bare Metal Recovery with File-level Restore)


    Disasters can strike in the blink of an eye, and for businesses this could mean big trouble. From natural disasters, to intentional cyber threats, or even simple accidents by employees, data loss happens all too often and can be crippling to small businesses. Combining the costs associated with recovering the data with the money lost during downtime, a data disaster could end up closing the business for good. So it’s important to invest in a reliable backup solution.

    IDrive recently launched the IDrive Vault (BMR with File-level Restore) solution for businesses who want  to keep an onsite copy of their entire hard drive, including the operating system along with the system state and application settings. The backup data is saved in the form of an image, meaning that you can maintain a ready-to-use bare metal restore capability with each file-based backup.

    Vault (BMR) allows users to backup and recover their entire system after a disaster, with features including:

    • Advanced block-level de-duplication and compression for maximized storage capabilities
    • Backup multiple partitions or whole hard drives, creating recovery points for your entire system
    • Bare-metal restore uses snapshot based image restore for point-in-time recovery
    • Machines are auto-detected by the server once the agent is installed, with no other configuration necessary on the client side
    • Monitor backup status and activities remotely through a centralized web console
    • Restore data from the server to your machine using nothing more than a pre-configured boot CD or USB drive
    • Allows users to restore backed up data to multiple computers simultaneously

    Orders are coming in fast and steady for IDrive Vault (BMR)! Get yours today and rest easy knowing you can avoid business-threatening downtime with a comprehensive onsite backup solution. IDrive Vault (BMR) starts at 6TB, and comes with 6 TB of cloud backup included.

  • It’s World Backup Day! Is your Data being Protected?


    Did you know that 1 in 10 computers are infected with viruses each month? Or that 113 phones are lost or stolen every minute? As per the World Backup Day website, losing your files is way more common than you might think. So why is it that a whopping 30% of the affected people have never backed up anything? What those people don’t seem to realize is that one small accident or disaster can end up costing them all the precious data that’s important to them, and this could all be avoided with a reliable online backup solution.

    Don’t Wait for Disaster to Strike to Protect your Data

    The purpose of World Backup Day is to encourage people to think about this question: What if you lost everything? From important documents, precious memories like photos or videos, critical business info, contacts, emails and much more, everything is stored digitally. The loss or destruction of a device could end up costing you much more than just financially.

    You might think that data disasters could never happen to you since you’re so careful and experienced with your devices, but the harsh reality is that 29% of data disasters are caused purely by accident. Whether it’s going swimming with your phone in your pocket or spilling some coffee on your computer, accidents happen in the blink of an eye, and most of the time that’s all it takes to wipe out your data. Not to mention natural disasters and deliberate threats such as computer viruses or ransomware, there are numerous ways your data can be compromised that are entirely out of your hands.

    How can IDrive Online Backup help?

    There are plenty of ways you can backup your data such as, to external drives or tapes. But the most secure, convenient, and affordable way is an online backup solution like IDrive.

    Using external drives works for some, however it is not usually the most effective method to protect against all disasters seeing as the hard drive is housed in the same location as the data. If a fire wipes out your office building, it is taking your backup drive with it, leaving you with nothing but ashes and regret that you didn’t try IDrive sooner. Another benefit of online backup is that you don’t have to manually push the data to your hard drive, as you can schedule backups and have them run automatically as long as your computer has an active internet connection.

    Sign up today to get started!

  • Introducing RemotePC Team Plan for Businesses


    Remote access for businesses increases productivity by enabling employees to get work done even when they are out of the office. Collaborating, training, troubleshooting, and more can all be done from a separate location, ultimately saving money on travel costs and office space. Another benefit is employees can have constant, up-to-date access to their company’s products, services, and inventory, improving efficiency and leading to increased revenue.

    The new Team Plan by RemotePC is the perfect plan for business remote access. Users can now sign up as an admin, which will provide them with plenty of features to help manage and organize their network of remote computers. With this plan, admins can now do the following, all within their browser:

    • Using the Dashboard, organize users into teams, manage remote access rights for connected computers, and view session/activity logs.
    • Create teams for easy user management and to manage their remote access rights.
    • Add an unlimited number of users by inviting them to create an account within the main account.
    • Take advantage of easy set-up, with the user-friendly interface ensuring no additional training for users.

    RemotePC is already a highly business friendly service, including features that help users to stay connected to their faraway computers remotely such as:

    • Always-on Remote Access — configure your business computers for remote access so that users can take complete control of remote computers of the internet anytime.
    • One-time Instant Access — enable associates to access a remote computer one-time by sharing a unique access ID and key
    • Web Viewer — a web-based interface to access remote computers from your web browser, without any software requirements.
    • Mobile Access — with mobile apps for iOS and Android, connecting to your computers when on the go is just a click away.

    RemotePC Team plan starts at $249.75 (reg. $499.50) for the first year for access to 100 computers. If access to more computers are needed, it is available upon request. Sign up today!

  • RemotePC: Access and manage your remote computers from any iOS or Android device with RemotePC


    Having the ability to remotely manage and access your computers really comes in handy in a variety of situations. Whether you are out of the office and need to work on something, or you need to support your associates from a distance, with RemotePC all you need is a device with an internet connection.

    Don’t have access to a computer when you’re on the move? Not a problem. With RemotePC’s mobile apps for iOS and Android, you can be sure that wherever you go, you can view and manage your work or personal computer.

    Features of RemotePC mobile applications include:

    • Flexibility — work on documents, including emails, while you are on the move. You can also work from home by accessing your office computer
    • Secure Access — communication between your mobile devices and your office/home computer is encrypted using TLS v 1.2 / AES-256 encryption
    • Ensure Privacy — make the screen of your remote computer blank during a remote session, to prevent others from glancing at your activities on the remote computer
    • Improved Productivity — Work from anywhere. Even if your computer is logged off, you can reboot and reconnect your remote machine using your mobile devices
    • Extended keyboard — an extended keyboard with all function keys to access your remote PC from your mobile.

    RemotePC mobile application for iOS requires iOS 7.0 or later, and is compatible with iPhone, iPad, and iPod Touch. Supports Android mobile devices with version 3.0 or later.
    Sign up today to start conveniently accessing and managing your remote computers!

  • IDrive has Launched IDrive Vault (Private Cloud) Software for Amazon Web Services


    We’re happy to announce that we have expanded IDrive Vault (Private Cloud), now capable of being deployed in AWS, leveraging Amazon Elastic Block Store (EBS) and Elastic Computer Cloud (EC2).

    IDrive Vault (Private Cloud) acts as a safehouse for user data, now bringing the benefits of Amazon Web Services to go along with the simplicity of the IDrive software. This gives users a dedicated infrastructure for easy access to their data within their geographic region, combined with the peace of mind that their data is protected in the AWS cloud.

    This is especially useful for business users outside of the U.S. who may be required by law to store their data in the same region they conduct business in. Now users have ultimate control over the exact location in which their data is stored, keeping it close by for faster backups and restores.

    IDrive has a growing number of business users worldwide who require faster backups and restores of their most important data. Combining IDrive with AWS offers true on-demand scalability, region specific backup, and a host of other features that cannot be found in other solutions.

    Pricing for the IDrive Vault (Private Cloud) software for AWS is $1000 per year. IDrive Vault (Private Cloud) software for AWS is deliverable via download.

  • RemotePC Vs Competitors: Why RemotePC by IDrive is best solution for your Remote Access needs


    Sometimes with technology things don’t exactly go according to plan. At times you might need your IT specialist to troubleshoot an urgent issue you are having, but what if he/she can’t come onsite? How can they access your computer from a separate location and fix the problem? Or what happens if you go on vacation and you notice something is not quite right on your work computer, what can you do? With a remote access solution such as RemotePC by IDrive, your IT specialist can provide support from anywhere with an internet connection, and you can have peace of mind knowing that when you take some time off, you can still access your work computer if you need to.

    When choosing a solution, it’s important that you choose a service that has all the features you need at a price you can afford. Let’s take a look at some of the features offered by RemotePC that our competitors do not so you can make the best decision for your remote access needs.

    RemotePC vs GoToMyPC:

    • With RemotePC, you can access computers through the web from anywhere, meaning that only the computer being accessed needs to have the software installed. With GoToMyPC, you must have the software installed on all computers.
    • RemotePC allows users to record remote sessions for later reference, while GoToMyPC does not have the option to record.
    • Pricing: RemotePC starts from $17.38 for the first year for access to 10 computers. GoToMyPC charges $134 for 1 computer yearly.
    • RemotePC offers 1TB of IDrive’s Award Winning Backup Service to go with your subscription free of charge. GoToMyPC does not offer backup.

    RemotePC vs LogMeIn:

    • RemotePC can transfer files with the remote computer without establishing a connection. With LogMeIn, a connection must be established between the computers in order to transfer files.
    • With RemotePC, users can record remote sessions on all platforms to save to your local computer for future reference. LogMeIn only allows this feature on Windows.
    • For RemotePC, the software only needs to be installed on the computer being accessed, while LogMeIn requires the software to be installed on all computers.
    • Pricing: RemotePC starts from $17.38 for the first year for access to 10 computers. LogMeIn individual plan costs 249.99 for access to 2 computers.

    RemotePC vs TeamViewer:

    • With RemotePC, no software needs to be installed on your local computer, only the computers being accessed. With TeamViewer, software needs to be installed on all computers.
    • With RemotePC you can print documents and images on remote computers from anywhere, on any platform. TeamViewer only offers this feature on Windows.
    • Pricing: TeamViewer plans start at $849 yearly for unlimited host computers, 1 connection and access from 3 remote devices.
    • RemotePC comes with 1TB of IDrive’s Award Winning Backup Service to go with your subscription. TeamViewer does not come with backup.

    As you can see, RemotePC by IDrive is not only the most affordable solution by far, but it also comes packed with features that will make your remote access experience a simple and seamless one.

    Get started today!

  • 4 Ways to Make the Most of Cloud Backup in 2017


    We already know that a reliable online backup solution can end up saving you big money by protecting you from data loss, but how can you make sure that your backup company of choice is giving you the most bang for your buck? Let’s take a look at some features you should be looking out for to make your backup experience as seamless as possible:

    1. Backup ALL of your devices, with no added cost

    Most backup companies will give you an unlimited amount of storage space and let you backup just one of your devices into that space. However, if you want to backup a phone, laptop, and computer into your account for instance, those companies will charge you an extra fee per device.

    These days, people are using more electronic devices than ever before, so a solution that allows users to backup all of their devices into a single account without the added cost, such as IDrive, can be a much more cost-effective and efficient method of protecting your data if it is spread across multiple devices.

    2. Protect mobile data with Android and iOS Apps

    A lot of us have a ton of important data such as contacts, pictures, videos, calendar events and more stored on our phones, and a lot of this data is difficult (if not impossible) to recover if something disastrous were to happen to that device. With the IDrive Mobile Application for iOS and Android, users can backup all that data and more with a single click, and rest easy knowing their mobile devices are protected.

    3. Save valuable time with upload seeding

    So you’ve signed up for a backup solution, but now you have the unenviable task of completing that large initial backup to the cloud, which could take days, sometimes weeks, to complete. Speed up the process with upload seeding through our IDrive Express service. We’ll send you a temporary hard drive, you upload your data on it, send it back to us in a pre-paid package and we’ll put the data right on our servers, saving you the trouble.

    4. Stay informed using reporting tools and manage backups on far-away computers

    You aren’t always going to have immediate access to your desktops that are being backed up, so what happens if something goes wrong? With IDrive’s reporting tools, you can keep an active watch on the health of your backups including activity reports and backup status reports. On vacation and you see something’s not quite right? No problem, just login to IDrive through the web and manage backups, restores, application settings, and more on all your far-away computers.

    Yes, an online backup solution can sometimes be expensive, but you can keep those costs down if you pick a solution that fits your specific needs, and the price pales in comparison to the price of recovering from a data disaster. It’s critical that when choosing a solution, you are aware of all the features being offered that can end up saving you valuable time and money.

    Sign up for IDrive today to get started.

  • IDrive Timeline: This Holiday Season Keep Your Treasured Photos Protected


    Recent surveys indicate that even an average camera owner has over thousand of photos on their PCs and smartphones. The reason for widespread popularity of digital photos and videos is that they are easily accessible. You can show off the pictures from your recent trip to the mountains or post cute video of your pets in a matter of few clicks.

    Despite the convenience, digital files are susceptible to damage. What if you spill coffee on your smartphone or you accidentally delete a video, you had prepared for your tenth wedding anniversary? All your memories you hold so dear could be lost forever.

    So what do you do to preserve your photos? You can print them, but the printed copies too are prone to discoloration and can be damaged in the event of a disaster like flood, earthquake or fire. Fret not as Cloud backup is here to your rescue.

    Complete protection for your digital photos and videos

    Protect your treasure trove of memories from being lost due to accidental deletion or a broken memory stick or a stolen device. The award winning IDrive software takes care of keeping your files safely tucked in an offsite location, which you can access from anywhere over the internet.

    Also the newly revamped Timeline feature lets user view their photos and videos backed up from any mobile device. Read on to find out what all you can do with IDrive Timeline.

    All your photos in one place

    Timeline is a gallery view of all your photos and videos backed up from any mobile device linked to your IDrive account. You can access Timeline from the Dashboard as well as on the IDrive mobile application.

    Your photos backed up from multiple mobile devices are sorted according to date and location in the Timeline. So you can find all the photos, from your graduation day or the hiking trip you took last summer, at one place.

    Also, you can conveniently share photos and videos with friends from Timeline.

    As your photos and videos are backed up on to the cloud you can restore them to any mobile device from Timeline. Thus, if the file you need is not on your phone, you can easily download it anytime.

    You can rest easy knowing your photos and videos are securely backed up online via IDrive and can be accessed anywhere anytime in a matter of few clicks.

    Sign up today and avail great discounts!

  • The IDrive Vault Line is Here! 3 New Appliances Bringing Backup On-premises and to the Cloud

    We have some exciting news to share! Recovering from data disasters has never been easier, as IDrive has officially released the IDrive Vault line of backup appliances for businesses, bringing secure cloud backup on-premises for faster restores without sacrificing the protection offered by the IDrive Cloud. The three different options are IDrive Vault (Private Cloud), IDrive Vault (Image Backup with Bare Metal Restore), and IDrive Vault (Snapshots), so read on to find out which one works best for your business backup needs.


    IDrive Vault (Private Cloud) is an on-premises backup solution with the flexibility to access and manage your data from anywhere, as most businesses have a need to keep their data easily accessible. Features include:

    • Familiar interface to IDrive Cloud Backup, minimizing learning curve for existing users.
    • Use the IDrive Dashboard to manage backups, user accounts, and backup sets from anywhere.
    • Supports up to 100 users, scalable and customizable for higher usage.
    • Pre-configured rack-mountable servers delivered to your doorstep.
    • Data is encrypted on storage for added protection.
    • Vault (Private cloud) pricing starts at $2,000 for 6TB of space.


    IDrive Vault (Image with Bare Metal Restore) is a disk image backup and bare metal restore solution that allows users to create a copy of their entire hard drive including the operating system along with the system state and application configurations.  More features include:

    • Users can maintain a ready to use Bare Metal Restore capability with each file-based backup.
    • Restore data using a pre-configured boot CD or USB drive.
    • Restore entire computer or just restore individual files as required.
    • Access Vault server to manage backups, review backup details and stats, and more through a centralized web console.
    • Pricing for IDrive Vault (Image with Bare Metal Restore) starts at 6TB for $2,000 for the first year and includes 6TB of cloud backup space.


    IDrive Vault (Snapshots) allows users to protect data locally on the Vault appliance for faster restores then select data to back up to the cloud for recovery in case of a disaster. More features of Vault (Snapshots) include:

    • Once an initial backup is done to the Vault appliance, it continues to recognize the modified parts of files in your backup set and backs them up in real-time.
    • Use a centralized console to easily add employees or departments and help them backup their data to the Vault appliance.
    • Supports up to 25 users.
    • Perform backups of running databases and servers including MS SQL and MS Exchange
    • Pricing starts at $1,000 for 4TB for the year and includes 4TB of cloud backup space

    With IDrive’s Vault line of products, you have the convenience of on-site backup for faster restores, along with the protection of the IDrive Cloud, ensuring that your business can recover from all data disasters. Sign up today!