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117 Posts By IDrive Staff

  • IDrive Featured in New York Times TechTalk Podcast

    J.D. Biersdorfer, author of the popular “Missing Manual” series of books and New York Times columnist recently took the time to talk to our Business Development Manager, Stephen Gold, about IDrive, RemoteVU and the future of cloud storage.

    The podcast, TechTalk, runs each week and focuses on exciting trends in technology and upcoming products. Co-hosted by Pedro Rosado and Bettina Edelstein, we had the amazing opportunity to chat with some of the technology world’s best-known voices.

    Here is a direct link to the podcast, or click here to subscribe in iTunes.

    Our thanks to J.D. for inviting us to TechTalk! Be sure to follow us on Twitter and Facebook for more news and promotions!

  • Time Machine in the Cloud – by IDrive

    We are excited to announce that IDrive for Mac can now backup your Time Machine drive to your IDrive account!

    Getting started is easy, simply install the latest version of IDrive for Mac from IDrive.com and check off which computers’ data you’d like backed up to your IDrive account from the Time Machine sidebar item.

    Once your Time Machine has been backed up to IDrive you’ll have an off-site copy in case your local Time Machine fails or is otherwise destroyed. You can easily recover your data – individual files and folders or the entire backup – by downloading the Time Machine data or, if your Time Machine is quite large (hundreds of GBs), you can order an IDrive Portable Rapid Serve.

    IDrive Portable is a 320GB USB hard drive built by IDrive – the cost is $69.95 + tax with free shipping inside the US. We load your Time Machine data to your IDrive Portable and ship it to you. Plug the drive into your Mac, run Migration Assistant and you’re on the way to recovering your data.

    Send your questions and comments to publicrelations@idrive.com  or join the conversations on Facebook and Twitter.

    Have an awesome day – S. Gold, Business Development Manager

  • Protect your schoolwork with IDrive and get up to 50% off

    Wow! Our users put together, are now securely protecting over 15 million GBs of photos, videos, music and documents! Many thousands are students and teachers from some of the most prestigious schools on Earth: Harvard, Standford, Yale, Columbia, Princeton, MIT. We thank you for choosing IDrive to protect your valuable notes and work.

    In honor of the upcoming finals season we have started a limited time offer of up to 50% off our regularly low prices to students, faculty and staff with ‘.edu’ e-mail addresses. Get either our IDrive Personal or IDrive Family plan:

    IDrive Personal: Store up to 150GBs from one PC or Mac for only $2.50/month or $24.75/year.

    IDrive Family: Store up to 500GBs from up to five PCs or Macs for only $7.50/month or $74.75/year.

    For those of you that are new to the IDrive family, a quick rundown of our service:

    • IDrive is available for Windows and Mac – we also have access and backup apps for smart-phones.
    • Although many online backup services are generally slow, you’ll find IDrive consistently outperforms others by up to 30% in upload/download speeds.
    • IDrive features comprehensive web management tools no one else offers – you have access to your Backup Set, Schedule and logs from anywhere in the world via IDrive.com.
    • IDrive is a “True Archive” – your files aren’t deleted from our servers after you delete them from your computer. What use is a backup that you can’t use to restore files you accidentally deleted?
    • Our amazing “Time-Line Restore” tool enables you to restore all your files from a specific point in the past!

    Our website, www.idrive.com, has more information. You can also e-mail your questions to publicrelations@idrive.com. For special offers, news and announcements follow us on Twitter and Facebook!

    As always, have a wonderful day – S. Gold, Business Development Manager

    [UPDATE 4/27/2011] IDrive for Education discounts are now available for those with k12.state.us e-mail addresses. Click here for more details!

  • RemoteVU – Twitter Contest to win an iPad 2!

    A twitter contest to win an iPad 2!

    RemoteVU is a great way to connect to your PC from your iPad on your local WiFi Network and play videos and games. This includes DVD Videos and Flash games.

    It is super-simple, as the iPadFan folks called it.

    Here is how to participate. Simply Tweet

    RemoteVU – Tweet to win an iPad 2 – View Windows PC from your iPad to experience Videos and games on your WiFi network.https://bit.ly/ePKXpt‘.

    Winner will be picked randomly from the tweets by May 31st, 2011.


    To be eligible, you must be over 16 years of age and have a Twitter account. Employees of IDrive Online Backup or any family members of said employees are not eligible. If you win, we will DM you the details and ask for your shipping address (US only). We will ship prizes within one week of your win date.

    Happy tweeting!

  • RemoteVU – Flash and Videos from your PC onto your iPad

    RemoteVU lets you experience your PC on your iPad.

    On the face of it, it looks like just another remote access application for use within your local network/WiFi. But what it really shines is in video replication.

    Most remote access products, while being great at replicating the screen, text and images, are very poor at replicating video. This makes viewing any video, flash, games or a movie,

    via remote access, an impossible task.

    This is exactly where RemoteVU shines. It replicates video playing on your PC on your iPad with great fidelity, including audio.

    You can now watch DVD movies, Hulu, play Flash based games or do plain simple remote access.

    A Mac version is on the way.

    The App is priced at $1.99 and is available on the iTunes store now.

  • RemotePC: Connecting You to Where You Need to Be

    It’s Friday night and you’re hanging out with some friends. Your cell phone rings and before you can even speak your mom is yelling, “My e-mail is broken! Come fix it!” Trying to instruct her over the phone is like pulling teeth, and she just isn’t getting it.

    Do you really want to spend your entire night just trying to get her computer working, or would you rather access her computer from your iPhone to resolve the issue quickly and get back to having fun?

    With RemotePC, this feature and more are at your disposal. RemotePC gives you the ability to remotely connect to your host computer via iPhone, another computer, or even the iPad, and eliminates those late night house calls to mom’s place. Need to connect to a Mac with a PC or vice versa? No problem! With RemotePC you can do it seamlessly.

    However, sometimes just seeing and controlling a computer isn’t enough, so here are a few other things RemotePC allows you to do:
    • Transfer files between computers so you can easily continue your work at home when you are out or retrieve that document you forgot to send.
    • Print documents from your host computer to make sure that report is in on time.
    • Listen to audio files for when you can’t get that song out of your head.
    • Connect to computer via the application or any standard web browser depending upon what your needs ar or where you are.
    • 24/7 hour tech support for when you need assistance – no matter what time of day.

    You may be asking yourself “How is this different than Microsoft Remote Desktop or a Virtual Private Network (VPN)?” Well, Remote Desktop requires a static IP address and can be difficult to setup. With RemotePC, connecting can be accomplished via any dynamic IP and only takes a minute to setup, even behind a firewall. A VPN requires a network administrator to setup and maintain which could cost hundreds – RemotePC starts at only $4.95/month!

    From being able to help mom access her e-mail to just listening to music from home while you are out RemotePC offers it all.

    RemotePC – Your affordable solution to connect you to where you want to be.

    This entry was contributed by Will L., Support Technician.

  • IDrive (Online Backup) App for the iPhone!

    We had the contacts backup for the iPhone /Blackberry/Android devices, and recently added the Photo Backup for the ios devices, but till now did not have the App to view the backed up data and account details.  We have just launched the iPhone App called IDrive (Online Backup) App for the iPhone. This App lets users search and view their backed up data from anywhere on their iPhone. This works for both Windows and Mac based IDrive accounts.

    IDrive, is now the only online backup service that has Apps to view users backup data, and backup contacts and Photos for the ios platform.

  • Managing your IDrive Pro Quota

    One of the most common reasons IDrive Pro users contact our call center is to ask about their account quota – your quota is the maximum amount of data allowed to be stored in your account.

    If you subscribe to IDrive Pro Personal (150GB) or the IDrive Pro Family Pack (500GB) you have a “hard” limit on your quota. This means that if you reach your limit you’ll receive a message telling you your account is full and no further backups will occur.

    If you are an IDrive Pro Business customer (50GB to 1000GB) you have a “soft” limit on your quota. This means that you will be able to continue backing up new files once you reach your quota but will be charged a fee of $0.50/GB/month over that quota.

    As your IDrive account ages you can expect it to slowly grow. It will be backing up your new files, moved files, renamed files, date-stamped files and more. Although you are protecting yourself you might be backing up more than you need to. Imagine you download a 500MB movie to your desktop and the next day watch the clip and delete the file. Overnight IDrive would have backed up the file and now will keep it forever unless otherwise deleted.

    Here is our advise for managing your IDrive account!

    Sync your IDrive account
    Performing a Sync removes files you have since deleted, moved or renamed on your computer from your IDrive account – in essence it gets rid of the “excess” data. You can complete a Sync manually by opening IDrive on your computer, go to the Restore tab and select which computer or folder(s) on the account you’d like to Sync. IDrive will then scan your Backup Set (the folders you’ve selected for backup) and compare it with the backup currently on IDrive and present you with a list of files that will be removed:

    You can also set up an Automatic Sync! With Automatic Sync enabled IDrive will run a Sync operation after each scheduled daily backup. Any files no longer present on your computer will be removed from your IDrive account after 30 days. Should more than 5% of your total number of files be “out-of-sync” IDrive will cancel the operation as a protective measure in order to insure IDrive isn’t deleting files on accident!

    Delete old files from IDrive
    Deleting old folders and files from your IDrive is account is very easy! Simply open IDrive on your computer and in the Restore window place a checkmark in the box next to each folder and/or file you wish to remove then click the Delete button in the toolbar. Once you delete files from your IDrive account they are placed into the Trash Bin where they will remain for 10 days before being removed from our data-center completely. Note: files in the Trash Bin do not count against your quota!

    Delete an old computer’s backup from your account
    In order to completely remove a machine from your IDrive account first you must delete all the files and folders associated with the computer, then you will need to empty the Trash Bin of that computer – use a right click. Once all the files have been removed and the Trash Bin is empty you can right click on the computer you’d like to remove and select “Delete Machine.”

    Update your Backup Set
    If your account maxed out or went over quota due to too much being backed up, don’t forget to update your Backup Set after deleting the offending data or else you may find it being backed up again! Open IDrive on your computer – or use the Web Management console in your customer portal on IDrive.com – front and center is the Backup Set, uncheck and folders/files you no longer wish to be included.

    Get more GBs!
    Filled your account? Perhaps you need more space! Log in to your account on IDrive.com, select Upgrade Account at the top and select your new plan. Upgrade from IDrive Pro Personal to the IDrive Pro Family Pack and get 350GB more storage space for a mere $10/month extra and the ability to backup four other computers to the same account.

    Ask IDrive!
    Get your cloud questions answered! Send your question to publicrelations@idrive.com

    Have a great Monday – S. Gold, Business Dev. Manager

  • Building the IDrive platform: How we use RAID

    RAID stands for Redundant Array of Independent Disks – it is a standard method used to cluster many hard drives together into one unit for the purposes of space, speed and security. At IDrive, we use RAID to configure large amounts of fast storage that is many–many times more reliable than the hard drive in an off-the-shelf computer.

    IDrive Online Backup uses a method of incremental transfers to backup and restore files. Our software automatically breaks up files into half-megabyte sections known as blocks and moves those around instead – it’s much more effective and reliable than attempting to transfer large whole files. RAID arrays use a similar function to break up files into small, manageable pieces.

    Let’s discuss how RAID stores and protects blocks of data.

    Since RAID arrays are made up of more than one disk it is possible to spread blocks out, this technique in knows as striping. Striping leads to a key advantage: blocks can be read from multiple disks at the same time, significantly reducing access times. IDrive Online Backup customers consistently rave about the speed of our network – RAID is one of the ways we are able to provide this kind of performance. Striping blocks across multiple disks introduces a disadvantage however: should one disk in the array fail, the data from the entire RAID is at risk of being lost. We overcome this with an important RAID feature known as parity.

    At IDrive we used advanced storage techniques to safeguard our customers' data.

    This diagram illustrates four physical disks that would appear to a computer as one large disk. Data is striped (blue) across the array and parity information (green) is distributed across the drives to safeguard files in the event of a failure.

    A RAID configured to parity data creates one or more copies of special blocks that are used to reconstruct files that might otherwise be lost if one or more of the disks in the array fail; somewhat like a backup. IDrive RAID setups are very secure! Multiple disks would have to fail at the same time in order to result in files being lost – a highly-rare event. Our advanced storage arrays help us provide impressive performance and enterprise-level reliability to our nearly 700K customers.

    For IDrive Pro and IDrive Basic customers we hold data on one of these sophisticated arrays in one of our SAS 70 certified data-centers. We periodically backup IDrive Pro customers’ data onto a second RAID array as an extra layer of protection in the unlikely event of a failure. The IDrive Pro solution is perfect for businesses interested in regulation compliance.

    IDrive Unlimited customers’ data is also held on one of our RAID servers however we don’t perform a secondary backup to a secondary array.

    Send your online backup, cloud storage and other data questions to publicrelations@idrive.com!

    Have a great Wednesday – S. Gold, Business Dev. Manager

    UPDATE on 3/24/2011

    Brad C. e-mailed regarding the past experiences a few other online backup companies have had trusting RAID: RAID is one of the most powerful and safe methods of storing large amounts of data, however, it is certainly not bulletproof. IDrive’s performance and security measures go far beyond the hard disks that safeguard our clients’ files. The heart of IDrive is our software which was built by us to constantly error-check and verify data – it’s very good at it too. Our storage facilities have always maintained a very high level of reliability.

  • IDrive Tips & Tricks: Automatically find your important files with Automatic Selection

    C:UserUsernameMy MusiciTunesiTunes Media

    That’s the default “path” in Windows 7 for your iTunes library. Now check out the path for your Microsoft Outlook data:


    Did you know that? If you did, great, but if you didn’t you might be one of those people that are wondering how it would be easy to backup and restore things like your Outlook data when you don’t even know where to start looking in the labyrinth of files on your computer. IDrive has an amazing feature called Automatic Selection. Automatic Selection makes it a no-brainer – simply select all the types of files you’d like to backup; your photos, e-mails, PDFs, Word documents, etc. and IDrive will search your computer for them and back them up.

    Automatic Selection from IDrive

    When IDrive backs up all your automatically-selected files, it does so in a way that makes it easy to restore to the exact same location it came from, even if you don’t know where that might be.

    Or, use our Search & Restore feature to easily search your entire backup for a specific file and restore the latest version of the file – you’ll have access to the last 30 versions of the file as well.

    Don’t just recover from disaster, avoid it all together with IDrive Online Backup!

    Have a great weekend friends – S. Gold, Business Dev. Manager