UPDATE: We’ve Resolved The iOS8 Camera Upload Issue

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Last month, iOS8 caused a pesky camera upload issue for some users of our mobile app. Today we released an update to our iOS app which avoids this problem altogether.

This issue was caused by Apple changing their default photo album name from “Camera Roll” to “Recently Added” in iOS8. Previously backed up photos were recognized as unique images due to their new names, and duplicate copies of them were backed up to the user’s IDrive account. This is no longer an issue.

If you don’t have automatic updates enabled in your device’s iTunes and App Store settings, you can download our latest iOS app here.

Posted in IDrive Blog

Big Apple, here we come! We’re headed to Interop New York!

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IDrive will be exhibiting this week at Interop New York, a leading independent technology conference and expo. This is a chance to talk shop with us about how our online backup solution can make data protection faster, easier, more affordable, and securer for you and your business.

In particular, we’ll be showcasing IDrive’s DataCenter Edition, which makes the big task of Linux server backup faster and more user-friendly. This enterprise level cloud backup solution skips the usual hassle of running command line scripting altogether. Users can also manage their data from anywhere, even their mobile device. So if you’re getting a headache each time you do a backup, feel free to stop by and chat with us about the solution.

The Interop New York expo will take place Wednesday, October 1 and Thursday, October 2, 11 a.m. – 5 p.m.

IDrive will be at booth 339. Don’t forget to stop by. We’d love to show you our latest innovations, and sign any autographs. See you there!

Posted in IDrive Blog

Switching Between Phones? Cross Over With IDrive Mobile Backup

So a lot of folks will be upgrading their phones (and, ahem, wrist watches) in the coming months, with many making the big leap to a whole new platform. We understand this poses a challenge for those whose SIM cards won’t be compatible with their new phones, and who will need to use online backup to transfer contacts, videos and photos between devices.

After all, how does one backup their contacts from one device, and restore them on a totally different device, without their head exploding?

The answer is IDrive’s mobile app. It allows you to safely backup and restore your mobile data between devices, such as Android and iOS, with just one touch.

This cross-platform solution is not just simple and affordable, but secure. IDrive uses military grade 256-bit AES encryption, with a private key option, to keep your selfies protected. That’s like having your own personal bodyguard watching your house while you sleep.

To backup your mobile data, simply:

  1. Download IDrive’s mobile app on your soon-to-be retired device
  2. Go to the “Backup” screen
  3. Tap the “Backup” icon

To restore your mobile data, simply:

  1. Download IDrive’s mobile app on your flashy new smartphone
  2. Go to the “Access and Restore” screen
  3. Tap the “Restore” icon next to the file you wish to access

So if you want to keep a close eye on your Phone contacts, photos, videos and more, IDrive is the easiest, most secure way to do it.

Posted in IDrive Blog

iOS8 Compatibility Issue May Effect IDrive Camera Uploads. Here’s the fix!

idrive online backup ios app

Houston, we have a compatibility issue! iOS8 users who have downloaded IDrive’s app may experience duplicate uploads of their photos.

Apple’s default photo album name, which was called “Camera Roll” in previous versions, has been changed to “Recently Added” in iOS8. Thus IDrive may recognize these re-named versions of your photos as unique images and try to upload them again.

 

 

We are currently working on fixing this issue with a new version of IDrive. Until then, we recommend that you:

  •  Disable “Auto Camera Upload” on the “Backup” screen.
  •  Deselect your “Photos” and “Videos” folders while doing a “Backup All” from the “Backup” screen.

While you should hold off on backing up your “Recently Added” photo album, you can still safely upload pictures in other albums by manually selecting them in your “Photos” and “Videos” folders.

We apologize for any inconvenience, and thank you for your patience.

Posted in IDrive Blog

Leaving Facebook? Take your Photos and Videos with You

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Thinking of quitting Facebook? Exhausted by too many Candy Crush requests from friends asking you to play? Annoyed by photos of your high school sweetheart popping up in the News Feed? Whatever the final straw may be, if you are thinking about leaving Facebook, make sure to take your photos (especially your selfies) and videos with you. Once your profile is gone, they’re gone, too.

Quitting Facebook has become more common lately. Since 2011, about 11 million young people have deleted their profiles. Whenever a friend deletes their profile, they also delete any videos or photos they’ve tagged you in. That’s a lot of cherished memories, gone forever. So let’s face it: The time has come to put cloud backup and Facebook in the same sentence.

If you are thinking of leaving Facebook or just want to protect your pics and videos, remember that IDrive offers Facebook Backup. You can backup your photos and videos, as well as those you’ve been tagged in, at no extra cost.

Posted in IDrive Blog

Introducing IDrive Hybrid Backup!

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We’re a taking a new approach to backup, giving our users the best of both worlds with our new Hybrid backup feature. IDrive users can now backup their critical files locally and also in the cloud. Local backup solves one of major pain points of online backup, slow restore speeds. Backing up large amounts of data becomes easy as well with local backup, as the large data sets do not have to be backed up over the internet, as upload speeds can be slowed but rather locally, which offers faster backup.

Users can backup to any mapped drive including hard drives, external drives and shared drives. Data is also secure at the local level with IDrive’s 256-bit AES encryption along with the option for private key encryption.

Our more advanced users looking to backup server data like SQL, Sharepoint, Oracle or Exchange can also take advantage of local backup as its available for server backup as well.

Available at no-cost to IDrive users, local backup is a great addition to any backup strategy. So it’s time to start going Local!

Posted in IDrive Blog

Private key encryption: The Ultimate Cloud Protection

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Privacy is in the headlines again, but this time it’s not spy agencies that have been snooping on phones, but opportunistic hackers. Over the last few days, a large number of celebrity photo leaks have resulted in one of the most public instances of privacy violation. Even when protecting your data by storing it off-site, there are risks – it can only not happen to famous celebrity, but also you!

The best way to protect your data when it’s stored off site is with private key encryption. Private keys, as opposed to public/default keys, are unique identifiers that you select to encrypt your data. When the data is encrypted with private keys, no one but the keyholder has the ability to unlock the data.  Think of it like storing a safe in a bank vault. That way, even if the bank gets robbed, they can’t open up your safe.

As a reminder to all of our IDrive users and new customers, IDrive offers private key encryption in addition to your password, with private key you will be the only one having the access to your data. Not even IDrive employees can access your files, this is the ultimate level of protection from prying eyes. You can learn more about our encryption process here.

Even more important is mobile protection – and IDrive has that covered as well. IDrive is one of the only services that allows you to securely upload your photos, videos, contacts, and more – and have the same 256-bit AES private key encryption. With private key encryption, your data stays yours.


Private key encryption is available for no extra cost and can be selected when accessing your IDrive account for the first time.

Photo courtesy Vera Kratochvil

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Could Backing Up Your Phone Be Good For Your Health?

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We hear a lot of different things these days about what’s good and bad for us. Sometimes eggs are bad for us, and other times they’re good. Same with salt, even. But the latest item in our daily lives that could be causing us harm might surprise you.

It may sound a little strange, but this article from Quartz discusses the physiological effects we get from using our smartphones every day – checking e-mails and sending tweets send little jolts to the pleasure centers of our brain, and there’s a ‘withdrawal’ effect if we happen lose that device. Add that to the stress of losing potentially irreplaceable information, or those private items being in the wrong hands, and suddenly you’ve got a recipe for serious stress!  The The physical affects of anxiety are very real, and the researchers have an interesting solution to the problem: back up your phone!

Knowing that your important photos, videos, contacts, and other data is secure can help reduce the stress you go through when you lose your smartphone, and make getting life back to normal much easier. IDrive has these capabilities more, all within a single account!

So don’t stress the next time you can’t find your phone; just take a deep breath, and remember you’ve got everything that matters safe within IDrive.

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IDrive has backed up a Billion Mobile Contacts!

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A million isn’t cool, you know what’s cool? A billion….

Just like those famous words in the Facebook movie The Social Network, we here at IDrive have reached a big milestone, we have backed up a billion mobile contacts!

With our award winning mobile backup apps for iOS, Android and Windows, users from all over the world have selected IDrive to backup their contacts. As staying in touch with family and friends is such an important part of our daily lives, protecting those contacts is vital.

We want to thank all of our new and loyal IDrive users who have helped us achieve this! IDrive will continue to offer the best in online backup and mobile backup and will always be on the leading-edge of mobile backup technology.

Posted in IDrive Blog

Enterprise Level Protection with IDrive’s DataCenter Backup Service

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Our new backup service, IDrive DataCenter Edition, is the first of its kind for IDrive, providing enterprise level cloud backup for Linux-based Data Centers and hosting companies and eliminates the need for command line scripting, which is generally a difficult and time-consuming task utilized by other Linux backup services.

In a marketplace dominated by command-line tools for backup, we’re excited to provide an alternative option for our users. Our DataCenter Backup solution brings secure data protection to the Linux platform in a user-friendly way, targeting data centers and hosting companies that manage multiple Linux systems or personal users who have several Linux servers to secure. DataCenter Backup has a web-based Graphical User Interface (GUI), which is also optimized for mobile, enabling offsite management and gives users the ability to perform backup/restore functions as well as administer or schedule tasks from a remote location.

Key Features of IDrive DataCenter Edition:

  • Easy to install, maintain, and upgrade.

  • Web-based GUI.

  • Eliminates the need for scripting.

  • Remote management for multiple servers at once.

  • Interactive or automated backup using the scheduler.

  • Optimized for mobile.

  • User-based regulation of the amount of bandwidth backups can take up.

  • Use of 256-bit AES encryption with an optional private key as an extra layer of protection.

 

We understand the importance of securing mass amounts of data efficiently while staying within a budget. Our IDrive DataCenter solution is currently available for personal or business use with various pricing plan options. Custom storage accounts can also be discussed by contacting our support team.

Posted in IDrive Blog