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IDrive online backup understands the importance of listening. That’s why everyday we keep in touch with our community of users in a variety of ways. It helps us continue enhancing our service, and lets us know when we’re doing things right. Here are some of the latest testimonials!

Keeping the Customer Satisfied

So what has made us the apple of our users’ eyes as of late? For one thing, our customer support, which is available via 24/7 live chat, email, and phone (Monday – Friday, 6 a.m. – 6 p.m PST). Heather McMahon shared a great experience she had with our support on Twitter.

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Heather also pointed out that IDrive is one of the few services to offer mobile cloud backup. IDrive is compatible with any Android and iOS device, and of course, that includes Heather’s iPhone.

Hybrid. Cool Word. Great Backup Solution.

Another happy user, John Davies, thanked us for a couple features. He especially likes our hybrid backup, which integrates local and cloud backup in one solution. Local backup enables you to restore data much faster over a speedy connection, which we added as a complement to our cloud backup solution. That way users get the speed of local with the security of the cloud.

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John also gave us kudos for our private key encryption, which lets you choose a unique key to unlocking your data. We don’t store this key code on our servers, so only you hold it, making it one of the most secure forms of data protection.

Security That Saves

Lastly, John seemed pretty happy about our affordable pricing, which enables you to backup any number of devices at no extra cost with plenty of storage space. Other services like, ahem, the one John throws a little shade on in his tweet, don’t offer the kind of affordability we’re happy to share with our users.

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Finally, The Ultimate Compliment!

It’s not everyday we get a compliment from a fellow backup service, so we were glad to receive some praise from the team at Backup-My-Website, who like not just one, but all of our features.

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Want to find out what’s so great about IDrive? Sign up today and secure all your data for less.

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